Customer Experience & Checkout Specialist | Flexible Schedule

Walgreens; Tigard (OR); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is hiring for a customer-facing role in Tigard, OR. You will greet customers, assist with products and services, and ensure a positive shopping experience while handling purchases at the register and processing returns or exchanges as needed.

The role emphasizes teamwork, knowledge of store systems, and maintaining clean, organized shelves with proactive service in a fast-paced environment.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Assists with separation of food items and product placement as specified by policies/procedures. For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders, delivers orders to customers as they arrive at store).
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Skills

Customer service

English fluency

Cash handling

Team player

Flexible schedule

Tools

POS system

Job description

Walgreens is hiring for a customer-facing role in Tigard, OR. You will greet customers, assist with products and services, and ensure a positive shopping experience while handling purchases at the register and processing returns or exchanges as needed.

The role emphasizes teamwork, knowledge of store systems, and maintaining clean, organized shelves with proactive service in a fast-paced environment.