Customer Experience & Checkout Specialist (Flexible Schedule)

Walgreens Co.; Phoenix (AZ); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. is seeking a Customer Experience Associate in Phoenix, AZ. The role involves greeting customers, assisting with products and services, and resolving issues to ensure a positive experience.

You will operate the cash register, process purchases and returns, and maintain clean, well-merchandised store areas. Flexibility for evenings and weekend shifts is required. The position emphasizes courteous, friendly, fast service and proactive assistance to meet customer needs.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and delivers customer service best practices with all team members to deliver a distinctive and delightful customer experience.
• Provides courteous, friendly, fast, and efficient service at checkout.
• Registers purchases, processes returns, refunds, and exchanges as needed.
• Maintains clean, well-merchandised counters and shelves and assists with stock rotation and resets.

Skills

Customer service

English fluency

Flexible schedule

Job description

Walgreens Co. is seeking a Customer Experience Associate in Phoenix, AZ. The role involves greeting customers, assisting with products and services, and resolving issues to ensure a positive experience.

You will operate the cash register, process purchases and returns, and maintain clean, well-merchandised store areas. Flexibility for evenings and weekend shifts is required. The position emphasizes courteous, friendly, fast service and proactive assistance to meet customer needs.