Customer Experience Cashier & Merchandising Expert

My Melrose; Douglas (AZ); On-site; USD 17,000 - 21,000; Full time

Job summary

My Melrose in Douglas, AZ is seeking a Sales/Cashier to help customers with payment and packaging while delivering a warm, in-store experience. You will be the first staff customers meet and play a key role in customer satisfaction.

You will greet customers, ring on registers, handle payments, promote the MStyle Loyalty Program, maintain the cash wrap, and assist with merchandising and housekeeping as needed. Flexibility in scheduling is often required.

Qualifications

• Basic PC knowledge.
• Familiarity with electronic equipment such as scanners, cash register.
• Customer satisfaction-oriented.
• Basic math knowledge.
• Dependability in attendance and cashier drawer management.
• A positive attitude that helps improve the customer experience.
• The ability to work with a schedule that may be different from week to week.

Responsibilities

• Greet customers when entering or leaving the store.
• Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.
• Maintain orderly appearance of cash wrap.
• Receive payment by cash, credit cards, vouchers, or automatic debits.
• Communicate the MStyle Loyalty Program to customers and ask them to sign up.
• Issue receipts, refunds, credits, or change due to customers.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Assist in floor moves, merchandising, display maintenance, and general housekeeping when requested by management.
• Assist in processing and replenishing merchandise.
• Participate in preparation for cycle counts.
• Assist customers in the fitting rooms as needed.
• Answer customer questions and get a manager if answer doesn't solve the issue.
• Clean shelves, counters, tables, racks, fixtures, employee restroom, stockroom, break room, sweep or mop when assigned.

Skills

Basic PC knowledge

Customer-oriented

Basic math knowledge

Dependability

Positive attitude

Flexible scheduling

Tools

Cash register

Scanners

Job description

My Melrose in Douglas, AZ is seeking a Sales/Cashier to help customers with payment and packaging while delivering a warm, in-store experience. You will be the first staff customers meet and play a key role in customer satisfaction.

You will greet customers, ring on registers, handle payments, promote the MStyle Loyalty Program, maintain the cash wrap, and assist with merchandising and housekeeping as needed. Flexibility in scheduling is often required.