Customer Experience & Banking Specialist

Richwood Bank; Marysville (OH); Presencial; USD 30.000 - 42.000; Jornada completa

Descripción de la vacante

Richwood Bank is seeking a Customer Specialist to greet customers, process transactions, and open accounts. You will help customers understand products and services, assist with transfers, and maintain accurate cash balances.

The role emphasizes excellent service, knowledge of banking products, and compliance with regulations. Strong communication and teamwork are essential in a fast-paced environment.

Formación

• High school diploma or GED required; college preferred.
• Two years of customer service experience required.
• Cash handling experience preferred.

Responsabilidades

• Greet customers and facilitate all transactions across financial accounts.
• Open accounts and teach customers how to maximize use of them.
• Assist customers in transferring funds via our switch program.

Conocimientos

Customer service

Prioritization

Mathematical skills

Bank products knowledge

Communication

Attention to detail

Confidentiality

Learning new tech

Educación

High School Diploma or GED

2 years customer service experience

Cash handling experience

Herramientas

Word processing

Spreadsheet software

Email

Descripción del empleo

Richwood Bank is seeking a Customer Specialist to greet customers, process transactions, and open accounts. You will help customers understand products and services, assist with transfers, and maintain accurate cash balances.

The role emphasizes excellent service, knowledge of banking products, and compliance with regulations. Strong communication and teamwork are essential in a fast-paced environment.