Customer Experience Banking Specialist

First Merchants Corporation; Lafayette (IN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Base Pay plus Bonuses

Medical, Dental and Vision Insurance

401k

Health Savings and Flexible Spending

Vacation/Sick Time

Paid Holidays

Paid Parental Leave

Tuition Reimbursement

Additional Benefits

Job summary

First Merchants Corporation is seeking a customer-focused Banking Center Associate for our Lafayette, IN location. You will handle customer requests for banking transactions, resolve inquiries, and help build customer loyalty while partnering with team members to meet daily goals.

In this role, you will balance cash, perform daily transactions, manage vault/ATM activities, maintain compliance, and follow security procedures.

Qualifications

• High School Diploma or Equivalent.
• 3 months of sales, cash handling, or related experience.

Responsibilities

• Provide excellent customer service by responding to customer requests for banking transactions and inquiries with solutions meeting current needs.
• Contribute to overall banking center operation by balancing cash, daily transactions, vault and ATM, and ensuring compliance and reporting.

Skills

Customer service

Sales

Cash handling

Banking product knowledge

Education

High School Diploma or Equivalent

Job description

First Merchants Corporation is seeking a customer-focused Banking Center Associate for our Lafayette, IN location. You will handle customer requests for banking transactions, resolve inquiries, and help build customer loyalty while partnering with team members to meet daily goals.

In this role, you will balance cash, perform daily transactions, manage vault/ATM activities, maintain compliance, and follow security procedures.