Customer Experience Banker - Tampa University Square

0101 The Huntington National Bank; Tampa (FL); Híbrido; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Huntington Bank in Tampa, FL seeks branch staff to deliver outstanding customer service, educate customers on deposit products, and proactively grow relationships through a disciplined sales process. The role involves referrals, compliance with bank policies, and collaborative teamwork.

Ideal candidates have a High School Diploma or GED with 1+ year in customer service, preferably in banking, and comfort with mobile/online banking.

Formación

• High School Diploma or GED; 1 year customer service or military service in an admin, contracting, civil affairs, or similar role, or a Bachelor's Degree.
• Preferred: 1+ year in customer service in banking/financial services or goal-driven retail sales; cash handling; comfort with mobile/online banking tech.

Responsabilidades

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through disciplined sales and referrals.
• Refer customers to other banking areas to deepen relationships.
• Adhere to all operational, security, risk and regulatory policies.
• Demonstrate acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Conocimientos

Customer service

Sales

Relationship management

Banking

Communication

Presentation

Cash handling

Mobile banking

Educación

High School Diploma or GED

Bachelor's Degree

Herramientas

Online banking

Mobile services

Descripción del empleo

Description Summary

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.

Duties & Responsibilities

Providing excellent customer service and effectively resolving customer issues. Being proficient in understanding and educating customers on consumer deposit products. Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners. Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership. Adhering to all operational, security, risk and regulatory policies and procedures. Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation. Other duties as assigned.

Basic Qualifications

High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

Preferred Qualifications

1 year or more in customer service in banking, financial services or goal driven retail sales. Cash handling skills. Comfort with technology such as mobile services and online banking services.

Exempt Status

(Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No Workplace Type

Office

Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Immigration / Work Authorization

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Equal Opportunity Employer

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice

Visit Huntington's Career Web Site for more details.

Welcome to Huntington!

At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way they save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter.

visit https://www.huntington.com/lookingout

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Reasonable Accommodations

Reasonable Accommodations Various methods will be used throughout the recruitment process to verify candidate authenticity. Any interviews conducted virtually must be joined from a distraction-free environment, with the candidate on camera and without the use of virtual backgrounds. EEOC Disclaimer Know Your Rights CA Data Privacy CA Data Privacy Rights Tobacco Disclaimer Tobacco-Free Hiring Practice