Customer Experience Banker Non NMLS - Sewickley, PA

0101 The Huntington National Bank; Sewickley (Allegheny County); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading bank is looking for a Customer Experience Banker in Sewickley, PA. The role involves enhancing customer relationships, providing top-notch service, and promoting banking products. Ideal candidates will have experience in customer service and a high school diploma or GED. Join a team that values collaboration and community impact.

Qualifications

• High School Diploma or GED required; Bachelor's Degree preferred.
• Minimum of 1-year customer service or military service.
• 1 year or more in customer service in banking or financial services preferred.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on deposit products and lending.
• Identify opportunities to grow customer relationships through a sales process.

Skills

Customer service

Sales

Communication

Relationship management

Cash handling

Education

High School Diploma or GED

Bachelor's Degree

Job description

Customer Experience Banker Non NMLS - Sewickley, PA page is loaded

Customer Experience Banker Non NMLS - Sewickley, PA

Apply remote type Office locations Sewickley, PA time type Full time posted on Posted 3 Days Ago time left to apply End Date: August 1, 2025 (30+ days left to apply) job requisition id R0061014

Description

Summary:

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. You will process customer transactions accurately and efficiently in order to provide exemplary customer service while educating customers on bank products, services and technology.

Duties and Responsibilities:

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products and consumer lending.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, consumer lending, business banking, business lending, communication and presentation.
• Other duties as assigned.

Basic Qualifications:

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

Preferred Qualifications:

• 1 year or more in customer service in banking, financial services or goal driven retail sales.
• Cash handling skills.
• Comfort with technology such as mobile services and online banking services.

Exempt Status: (Yes = not eligible for overtime pay) (No= eligible for overtime pay)

No

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.