Customer Experience Banker

Socket.dev; Selah (WA); On-site; USD 38,000 - 52,000; Full time

Job summary

Banner Bank is seeking a Banker to be the welcoming face of the branch, processing transactions accurately and introducing clients to products and services that help meet their financial goals. The role emphasizes delivering exceptional customer experiences and growing within a supportive environment at the branch.

In this position you will collaborate with colleagues to provide service excellence, handle transactions, and guide clients toward suitable Bank offerings while adhering to policies

Qualifications

• High School Diploma or GED required.

Responsibilities

• Process client transactions accurately and efficiently while following established policies and procedures.
• Provide an excellent experience for clients and act as the face of the Bank.
• Assist clients in achieving financial goals by referring Bank products and services.
• Refer clients to other Bank specialists when appropriate.
• Work effectively as a team contributor on all assignments.
• Maintain a high level of personal reliability and punctuality.
• Sell Bank products and services through in-person and telephone conversations, meeting referral standards set by your Manager.
• Comply with all policies, procedures, security requirements, and government regulations.

Education

High School Diploma or GED

Job description

Banner Bank is seeking a Banker to be the welcoming face of the branch, processing transactions accurately and introducing clients to products and services that help meet their financial goals. The role emphasizes delivering exceptional customer experiences and growing within a supportive environment at the branch.

In this position you will collaborate with colleagues to provide service excellence, handle transactions, and guide clients toward suitable Bank offerings while adhering to policies