Customer Experience Associate - Retail Grocery

Fresco y Más; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Fresco y Más in Miami is looking for a Customer Service Associate to improve customer loyalty through excellent service. The role requires strong communication skills and adherence to company guidelines.

Potential candidates must be at least 18 years old and hold a high school diploma or equivalency. The position includes responsibilities such as assisting customers, managing front-end processes, and resolving any issues that arise during service.

Qualifications

• Must be 18 years of age.
• Ability to read, write and speak English proficiently.
• Authorization to work in the United States.

Responsibilities

• Provide continuous attention to customer needs.
• Address customer issues/complaints satisfactorily.
• Maintain knowledge and compliance with company guidelines.

Skills

Strong customer service communication skills

Proficient computer skills

Organizational skills

Education

High school diploma or equivalency

Job description

Fresco y Más in Miami is looking for a Customer Service Associate to improve customer loyalty through excellent service. The role requires strong communication skills and adherence to company guidelines.

Potential candidates must be at least 18 years old and hold a high school diploma or equivalency. The position includes responsibilities such as assisting customers, managing front-end processes, and resolving any issues that arise during service.