Customer Experience Associate - Retail

Dollar Tree Stores; Trussville (AL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores in Trussville, Alabama is hiring a Customer Service Associate to enhance customer satisfaction through effective support and service. Responsibilities include managing transactions, assisting customers, maintaining store cleanliness, and ensuring a safe environment. Ideal candidates will have customer service experience, strong communication skills, and the ability to lift 30-50 pounds. Benefits include health insurance, retirement plans, and educational assistance. Join us and be part of a supportive team dedicated to creating an amazing shopping experience.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking and standing.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Ensure a positive, safe, and respectful environment.
• Maintain cleanliness throughout the store.

Skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Trussville, Alabama is hiring a Customer Service Associate to enhance customer satisfaction through effective support and service. Responsibilities include managing transactions, assisting customers, maintaining store cleanliness, and ensuring a safe environment. Ideal candidates will have customer service experience, strong communication skills, and the ability to lift 30-50 pounds. Benefits include health insurance, retirement plans, and educational assistance. Join us and be part of a supportive team dedicated to creating an amazing shopping experience.