Customer Experience Associate - Part Time (Retail)

Dollar Tree, Inc.; Hendersonville (TN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Hendersonville, TN is seeking a Customer Service Associate to help customers, process transactions at the register, and keep the store welcoming and well-stocked. The role includes unloading merchandise, stock replenishment, and maintaining a clean, safe store environment.

You will interact with customers and teammates in a friendly, professional manner while meeting productivity standards and safety guidelines. Part-time position with local responsibilities.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned*.

Skills

Customer service experience

Follow instructions

Interpreting operational documents

Excellent communication

Organizational skills

Problem solving

Decision making

Customer relationship management

Walking/standing

Lifting 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Hendersonville, TN is seeking a Customer Service Associate to help customers, process transactions at the register, and keep the store welcoming and well-stocked. The role includes unloading merchandise, stock replenishment, and maintaining a clean, safe store environment.

You will interact with customers and teammates in a friendly, professional manner while meeting productivity standards and safety guidelines. Part-time position with local responsibilities.