Customer Experience Associate I – Retail Frontline

Dollar Tree Stores INC; Red Wing (MN); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Medical insurance

Dental insurance

Vision insurance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to create a positive shopping experience for every guest in Red Wing, MN. You’ll assist customers, handle transactions, restock shelves, unload trucks, and keep the store clean and welcoming.

This role emphasizes teamwork, reliability, and strong communication. Prior retail or service experience is valued, with opportunities for growth and flexible scheduling within a supportive environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned.

Skills

Customer service experience

Communication skills

Organizational skills

Problem-solving

Physical stamina

Attention to detail

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to create a positive shopping experience for every guest in Red Wing, MN. You’ll assist customers, handle transactions, restock shelves, unload trucks, and keep the store clean and welcoming.

This role emphasizes teamwork, reliability, and strong communication. Prior retail or service experience is valued, with opportunities for growth and flexible scheduling within a supportive environment.