Customer Experience Associate I

Dollar Tree, Inc.; Batesville (AR); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Batesville, Arkansas is seeking a part-time Customer Service Associate to help customers with questions, process transactions, stock, and maintain a clean, safe store.

You will lift up to 50 lbs, assist unloading trucks, stock replenishment, and deliver friendly service while following instructions and safeguarding assets. This role supports a welcoming environment and adheres to company policies.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation
• Other duties as assigned

Skills

Customer service

Cash handling

Communication

Organization

Problem solving

Physical stamina

Education

High School Diploma

Job description

Dollar Tree, Inc. in Batesville, Arkansas is seeking a part-time Customer Service Associate to help customers with questions, process transactions, stock, and maintain a clean, safe store.

You will lift up to 50 lbs, assist unloading trucks, stock replenishment, and deliver friendly service while following instructions and safeguarding assets. This role supports a welcoming environment and adheres to company policies.