Customer Experience Associate — Growth & Team-Driven Role

010 Weis Markets, Inc.; Mount Union (Huntingdon County); On-site; USD 16,531,000 - 22,042,000; Full time

Job summary

Weis Markets in Mount Union, PA is seeking a Customer Experience Associate to greet customers, assist with questions, and help resolve concerns at the front end.

You will operate the cash register and scanning equipment, bag merchandise, and ensure accurate transactions while following store policies, PPE rules, and health guidelines.

Weis Markets is a community-focused employer valuing teamwork and opportunity for growth across all levels of the organization.

Qualifications

• Education and/or experience completed or working towards a High School Diploma or GED.
• No prior experience required.

Responsibilities

• Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner.
• Follows company policies relating to customer check out to increase customer satisfaction.
• Operates front end scanning equipment and cash register.
• Performs all related check out procedures including properly and efficiently bagging merchandise and placing merchandise in customer's cart.
• Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected.
• Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages.
• Follows all store and legal guidelines regarding sale of tobacco and alcohol.
• Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
• Responsible for general sanitation in the department.
• Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements.
• Disposes of trash properly.
• Ensures smooth function of department and store by cooperating with co-workers and supervisors.
• Responsible to continuously improve job performance.
• Responsible for utilization of all company provided Personal Protected Equipment (PPE).
• Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
• May also be called upon to assist in other departments.

Skills

Customer service

Cash handling

POS operation

Education

High School Diploma or GED

Job description

Weis Markets in Mount Union, PA is seeking a Customer Experience Associate to greet customers, assist with questions, and help resolve concerns at the front end.

You will operate the cash register and scanning equipment, bag merchandise, and ensure accurate transactions while following store policies, PPE rules, and health guidelines.

Weis Markets is a community-focused employer valuing teamwork and opportunity for growth across all levels of the organization.