Customer Experience Associate — Growth & 401K

R551US The Finish Line, Inc.; New York (NY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

401K plan

Employee discounts

Job summary

The Finish Line, Inc. in New York, NY seeks a Store Associate to support daily operations and deliver outstanding customer experiences. You will contribute to store success and growth through proactive service and teamwork.

Competitive pay with 401K plan and employee discounts; opportunities for career development in a fast-paced retail environment that emphasizes diversity, inclusion, and customer satisfaction.

Qualifications

• Experience in retail or similar role; track record of achieving sales targets preferred.
• A passion for delivering outstanding customer service and memorable shopping experiences.
• Strong interpersonal and communication skills.
• Willingness to work flexible hours, including weekends and holidays.
• Must be at least 18 years old; availability mix of mornings, days, and nights.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs and resolving issues.
• Drive sales and profitability through merchandise management and promotions.
• Participate in inventory, visual merchandising, shipments, order fulfillment, and store upkeep.
• Collaborate with team to achieve store goals and follow health and safety policies.
• Handle additional duties and special projects as needed.

Skills

Customer service

Communication

Teamwork

Flexibility

POS systems

English fluency

Job description

The Finish Line, Inc. in New York, NY seeks a Store Associate to support daily operations and deliver outstanding customer experiences. You will contribute to store success and growth through proactive service and teamwork.

Competitive pay with 401K plan and employee discounts; opportunities for career development in a fast-paced retail environment that emphasizes diversity, inclusion, and customer satisfaction.