Customer Experience Associate | Flexible Schedule & Growth

The TJX Companies, Inc.; Town of Charlotte (NY); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Associate contributions

Child care & cell phone discounts

Job summary

The TJX Companies, Inc. is hiring at HomeGoods in Charlotte, NC. You’ll engage with customers to provide an outstanding experience while keeping the store clean, organized, and compliant with procedures.

Role may involve cross-training in multiple areas to support busy times and business needs. Applicants should have strong customer service, communication, and organizational skills, plus the ability to multitask and adapt to changes.

Qualifications

• Excellent customer service skills required.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.

Responsibilities

• Deliver a highly satisfied customer experience through engagement and interaction.
• Maintain a clean and organized store environment and follow procedures.
• Accurately process purchases, returns, and follow loss prevention standards.
• Promote credit and loyalty programs and participate in store recovery as needed.
• Support and adhere to labor laws, safety, and shrink reduction goals.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Retail experience

Job description

The TJX Companies, Inc. is hiring at HomeGoods in Charlotte, NC. You’ll engage with customers to provide an outstanding experience while keeping the store clean, organized, and compliant with procedures.

Role may involve cross-training in multiple areas to support busy times and business needs. Applicants should have strong customer service, communication, and organizational skills, plus the ability to multitask and adapt to changes.