Customer Experience Associate — Flexible Hours & Growth

Walgreens; Town of Massena (NY); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Town of Massena, NY, is seeking a Customer Experience/Operations associate to greet customers, assist with products and services, and resolve issues to ensure a positive experience.

You will handle cashier duties, maintain stock and displays, assist with photo services and web pickup, and support store operations while adhering to policies. A flexible schedule including evenings and weekends is required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.

Responsibilities

• Provide courteous, friendly, fast, and efficient service.
• Greet customers and assist with products and services; resolve issues to ensure a positive experience.
• Process transactions at the cash register, handle voids, returns, rain checks, refunds and exchanges as needed.
• Maintain counters, shelves, and displays; stock merchandise and check in/price items as directed.
• Assist with photo services and web pickup responsibilities; ensure store cleanliness and appearance.
• Follow asset protection procedures and comply with company policies.

Skills

Customer service

Cash handling

English proficiency

Job description

Walgreens in Town of Massena, NY, is seeking a Customer Experience/Operations associate to greet customers, assist with products and services, and resolve issues to ensure a positive experience.

You will handle cashier duties, maintain stock and displays, assist with photo services and web pickup, and support store operations while adhering to policies. A flexible schedule including evenings and weekends is required.