Customer Experience Associate — Flexible Hours & Growth

R551US The Finish Line, Inc.; Albertville (MN); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Retirement plans

Employee discounts

401K plan

Job summary

The Finish Line, Inc. in Albertville, MN is seeking an Associate to help with daily store operations and deliver exceptional customer experiences. You will support sales, assist with merchandising, and contribute to a welcoming shopping environment.

The role requires flexible availability, strong communication, and a customer‑centric mindset. You will join a fast‑paced team, participate in inventory, and help drive store performance while upholding company policies.

Qualifications

• Experience in retail or similar role with a track record of achieving sales targets.
• Customer-centric: passion for delivering outstanding customer service and creating memorable shopping experiences.
• Communication & collaboration: strong interpersonal and communication skills.
• Flexibility: willingness to work flexible hours, including weekends and holidays.
• Tech-savvy: basic math skills and familiarity with POS systems.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Retail experience

Customer service

Communication

Flexibility

Tech-savvy

Tools

POS systems

Job description

The Finish Line, Inc. in Albertville, MN is seeking an Associate to help with daily store operations and deliver exceptional customer experiences. You will support sales, assist with merchandising, and contribute to a welcoming shopping environment.

The role requires flexible availability, strong communication, and a customer‑centric mindset. You will join a fast‑paced team, participate in inventory, and help drive store performance while upholding company policies.