Retail Experience Associate — Growth & Flexible Hours

R551US The Finish Line, Inc.; Aurora (IL); On-site; USD 31,000 - 43,000; Full time

Benefits offered by this job

401K plan

Employee discounts

Job summary

The Finish Line, Inc. is hiring an Associate to support daily store operations and deliver exceptional customer experiences. You will help with merchandising, assist customers, resolve issues, and contribute to achieving sales targets in a fast-paced environment.

Requirements include reliable English, willingness to work weekends and holidays, and a flexible schedule. Basic math and familiarity with POS systems are a plus.

Qualifications

• Experience in retail or similar role, with a track record of achieving sales targets.
• Customer-centric with ability to deliver outstanding service.
• Strong communication and collaboration skills.
• Willingness to work flexible hours, including weekends and holidays.
• Tech-savvy with basic math; familiar with POS systems.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations. Additional duties and projects as required.

Skills

Retail experience

Customer service

Communication skills

Flexibility

POS familiarity

Tools

POS systems

Job description

The Finish Line, Inc. is hiring an Associate to support daily store operations and deliver exceptional customer experiences. You will help with merchandising, assist customers, resolve issues, and contribute to achieving sales targets in a fast-paced environment.

Requirements include reliable English, willingness to work weekends and holidays, and a flexible schedule. Basic math and familiarity with POS systems are a plus.