Customer Experience Associate — Flexible Hours & Cashier Pro

Walgreens; Southfield (MI); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens in Southfield, MI is seeking a Customer Experience Associate. You will greet customers, assist with products, and deliver fast, friendly checkout service on the sales floor and at the register.

You will maintain shelves, process transactions, handle returns, and support web pick-up orders. The role emphasizes courtesy, accuracy, and adherence to store procedures and asset protection standards.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Prior retail experience preferred.

Responsibilities

• Provide courteous, fair, friendly, and efficient checkout service.
• Assist customers with products and services and resolve issues.
• Model and share customer service best practices with team.
• Operate store systems and equipment and manage inventory.
• Maintain clean, well merchandised counters and shelves.
• Process returns, exchanges, rain checks, and refunds as needed.
• Assist with photo area, web pick-up orders, and store maintenance.

Skills

Customer service

Cash handling

Store operations

Merchandising

Tools

POS system

Job description

Walgreens in Southfield, MI is seeking a Customer Experience Associate. You will greet customers, assist with products, and deliver fast, friendly checkout service on the sales floor and at the register.

You will maintain shelves, process transactions, handle returns, and support web pick-up orders. The role emphasizes courtesy, accuracy, and adherence to store procedures and asset protection standards.