Customer Experience Associate – Fast-Paced Service

Domino's Franchise; Bay City (TX); On-site; USD 13,776 - 20,664; Part time

Job summary

A well-known pizza franchise in Bay City, Texas, is looking for a Customer Service Representative. You will be the first point of contact for customers, ensuring their orders are taken accurately. Responsibilities include assisting in food preparation, maintaining store cleanliness, and resolving customer complaints. Ideal candidates should possess strong communication skills, be able to work in a fast-paced environment, and have a positive attitude. This is a great opportunity for those looking to start in the food service industry.

Qualifications

• Must be at least 16 years old
• Ability to stand for extended periods and perform physical tasks.

Responsibilities

• Greet customers warmly and assist them with their orders in-person and over the phone.
• Accurately enter customer orders into the system and handle payment transactions.
• Provide product recommendations and promotions to enhance customer satisfaction.
• Resolve customer complaints efficiently and professionally.
• Assist in food preparation, including making pizzas and other menu items when needed.
• Maintain store cleanliness, including workstations, lobby, and restrooms.
• Ensure compliance with health and safety standards.
• Work effectively as part of a team to meet service goals.
• Assist with stocking and inventory management.

Skills

Strong communication and customer service skills

Ability to work in a fast-paced environment

Basic math skills for handling transactions

Team-oriented with a positive attitude

Job description

A well-known pizza franchise in Bay City, Texas, is looking for a Customer Service Representative. You will be the first point of contact for customers, ensuring their orders are taken accurately. Responsibilities include assisting in food preparation, maintaining store cleanliness, and resolving customer complaints. Ideal candidates should possess strong communication skills, be able to work in a fast-paced environment, and have a positive attitude. This is a great opportunity for those looking to start in the food service industry.