Customer Experience Associate: Fast-Paced & Flexible Hours

Wawa, Inc.; Hatfield (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical/dental/vision

Mental health benefits

401(k) + matching

Education assistance

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa, Inc. in Hatfield, MA is seeking a Customer Service Associate to greet customers and provide friendly, efficient service. You will handle the register, assist with fueling and lottery, and ensure shelves are stocked and the store remains clean and inviting.

You will thrive in a team environment, communicate clearly, and multitask in a fast-paced setting while supporting customers’ daily needs and upholding Wawa’s service standards.

Qualifications

• Excellent communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet customers and engage with them quickly and courteously.
• Prepare food items and keep the coffee station clean and organized.
• Operate the cash register, handle payments, and assist with fuel and gift cards; support lottery and ID checks.
• Keep shelves stocked, fresh, and inviting; follow store policies.
• Complete housekeeping duties including cleaning, dusting, sweeping, and trash removal.

Skills

Customer service

Communication

Multitasking

Teamwork

Tools

Cash register

Job description

Wawa, Inc. in Hatfield, MA is seeking a Customer Service Associate to greet customers and provide friendly, efficient service. You will handle the register, assist with fueling and lottery, and ensure shelves are stocked and the store remains clean and inviting.

You will thrive in a team environment, communicate clearly, and multitask in a fast-paced setting while supporting customers’ daily needs and upholding Wawa’s service standards.