Customer Experience Specialist | Flexible Schedules & ESOP

Wawa, Inc.; Ocala (FL); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

ESOP

401(k) with matching

Education Assistance Program

Parental leave

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa, Inc. is seeking a Customer Service Associate to greet and serve customers with a friendly, can-do attitude. You will handle payments, assist with fuel and gift cards, and ensure cleanliness and organization across the store.

You will prepare food and beverages, keep displays stocked, and work as part of a team in a fast-paced environment. Benefits include medical and dental coverage, 401(k) with matching, and paid time off.

Qualifications

• Excellent communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask effectively.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to meet their needs quickly and courteously.
• Prepare food items such as breakfast items, built-to-order sandwiches, specialty beverages, and pizzas, while keeping the coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and age-verification for restricted products.
• Ensure stores are well-stocked, shelves are fresh and inviting, and assist with general housekeeping tasks.

Skills

Great communication

Customer service

Team player

Multitasking

Job description

Wawa, Inc. is seeking a Customer Service Associate to greet and serve customers with a friendly, can-do attitude. You will handle payments, assist with fuel and gift cards, and ensure cleanliness and organization across the store.

You will prepare food and beverages, keep displays stocked, and work as part of a team in a fast-paced environment. Benefits include medical and dental coverage, 401(k) with matching, and paid time off.