Customer Experience Associate — Entry Level

Family Dollar; Johnson City (TN); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading retail store in Johnson City is seeking a Customer Service Associate to enhance the shopping experience for customers. The role involves assisting customers with inquiries, managing cash transactions, and maintaining store cleanliness. Ideal candidates should have prior experience in customer service, possess strong communication skills, and be able to perform physical tasks such as lifting and restocking. This part-time position offers various employee benefits and aligns with a commitment to inclusion and equal opportunity.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store is highly preferred.
• Ability to lift between 30 and 50 lbs and perform frequent walking, standing, and kneeling is required.
• Must have the ability to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain cleanliness throughout the store.

Skills

Excellent customer service

Organizational skills

Strong communication skills

Problem-solving skills

Ability to follow instructions

Education

High school diploma or equivalent

Job description

A leading retail store in Johnson City is seeking a Customer Service Associate to enhance the shopping experience for customers. The role involves assisting customers with inquiries, managing cash transactions, and maintaining store cleanliness. Ideal candidates should have prior experience in customer service, possess strong communication skills, and be able to perform physical tasks such as lifting and restocking. This part-time position offers various employee benefits and aligns with a commitment to inclusion and equal opportunity.