Customer Experience Associate

010 Weis Markets, Inc.; Street (MD); On-site; USD 26,000 - 36,000; Full time

Job summary

Weis Markets is seeking a friendly frontline cashier at our Maryland location to greet customers and process transactions at the front end.

You will operate the cash register, handle cash and payments, and ensure accuracy while delivering excellent customer service. The role emphasizes teamwork, adherence to store policies, and maintaining a clean, safe checkout area.

We provide training and opportunities for growth within Weis Markets.

Qualifications

• High School Diploma or GED required or currently pursuing.
• No prior experience required.

Responsibilities

• Smiles and greets customers, answers customer questions and helps resolve concerns promptly, in a polite and professional manner.
• Operates front end scanning equipment and cash register.
• Maintains accuracy during the transaction, handling cash, checks, electronic payments and coupons.
• Follows store policies to ensure customer satisfaction and security of cash drawer.
• Maintains sanitation and cleanliness per schedules and health guidelines; assists in other departments as needed.

Skills

Customer service

Cash handling

POS operations

Education

High School Diploma or GED

Tools

POS system

Job description

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!

Location Address: 2600 Willow Street Pike Suite 5

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner.
• Follows company policies relating to customer check out to increase customer satisfaction.
• Operates front end scanning equipment and cash register.
• Performs all related check out procedures including properly and efficiently bagging merchandise and placing merchandise in customer’s cart.
• Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons.
• Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages.
• Follows all store and legal guidelines regarding sale of tobacco and alcohol.
• Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
• Responsible for general sanitation in the department.
• Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements.
• Disposes of trash properly.
• Ensures smooth function of department and store by cooperating with co-workers and supervisors.
• Responsible to continuously improve job performance.
• Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
• May also be called upon to assist in other departments.

SUPERVISORY RESPONSIBILITIES

• This position currently has no supervisory responsibilities.

QUALIFICATION REQUIREMENTS

• Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED).
• No prior experience required.

Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws.

A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.

At Weis Markets, we firmly believe that together, we can achieve anything! Recognizing that our associates are the backbone of our company, it’s a fact that as our associates grow, opportunities are created for others! Being a family company, we’re always looking for friendly and energetic people to join our team to bring creativity and insight to help our company and communities we serve continue to grow and prosper. Known for talent development at all levels, Weis provides growth and endless career opportunities for people at all stages in life!

Weis Markets is a family owned business that focuses on developing and supporting the employees and the communities we work in. As a member of the Weis team you will work in a supportive environment built on trust, honored by the people, and operating with a mission to provide customers with high quality competitive groceries at competitive, or any additional better business program you have. That Company is The hope that you have an extraordinary community that deserves to exit a growing community is your best future for our community. we can guide you the same when it all belongs to our independence.