Customer Experience Associate

Summerwood Corporation; Monroeville (Allegheny County); On-site; USD 20,664 - 27,552; Full time

Job summary

Summerwood Corporation, located in Monroeville, is seeking dedicated individuals who excel in customer service and team collaboration. The role includes maintaining a clean environment, greeting customers warmly, and assisting fellow employees. Candidates must display a positive attitude, reliability, and a strong sense of initiative.

Join a team where your commitment to customer satisfaction and ability to work positively with management will be keys to success.

Responsibilities

• Presents a neat, clean appearance, in company uniform.
• Greets each customer they encounter with a smile.
• Maintains a clean and safe environment for customers.
• Serves customers according to all company procedures and standards.
• Cooperation with peers and demonstrates teamwork.
• Demonstrates a positive and enthusiastic attitude.
• Helps new employees through training and orientation.
• Demonstrates patience and understanding when training others.
• Keeps other employees informed about tasks.
• Attendance – is personally reliable.
• Understands posted work schedule and reports to work as scheduled.
• Provides appropriate notice when unable to be at work.
• Uses approved time-keeping system.
• Cooperation with Management – open to requests.
• Demonstrates flexibility and dependability.
• Accepts procedural changes positively.
• Alerts management to station needs.
• Anticipates problems and informs management.
• Follows through with all commitments made.
• Takes initiative and maintains a high activity level.
• Helps others when needed without being asked.
• Demonstrates a sense of urgency on the job.
• Is effective working on multiple tasks simultaneously.
• Finishes tasks completely once begun.
• Suggests ideas for solving problems and improving procedures.

Job description

Summerwood Corporation, located in Monroeville, is seeking dedicated individuals who excel in customer service and team collaboration. The role includes maintaining a clean environment, greeting customers warmly, and assisting fellow employees. Candidates must display a positive attitude, reliability, and a strong sense of initiative.

Join a team where your commitment to customer satisfaction and ability to work positively with management will be keys to success.