Customer Experience Advocate | Flexible & Growth Path

Erik Hosking - State Farm Agent; Little Chute (WI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Erik Hosking - State Farm Agent in Little Chute, WI is seeking a Customer Relations Representative. In this role, you will focus on generating exceptional customer experiences within a successful insurance agency.

Your problem-solving skills and attention to detail will be essential as you manage customer inquiries, coordinate with agency team members, and support the community's needs. Strong candidates will find opportunities for internal growth based on their performance.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

Erik Hosking - State Farm Agent in Little Chute, WI is seeking a Customer Relations Representative. In this role, you will focus on generating exceptional customer experiences within a successful insurance agency.

Your problem-solving skills and attention to detail will be essential as you manage customer inquiries, coordinate with agency team members, and support the community's needs. Strong candidates will find opportunities for internal growth based on their performance.