Customer Experience Advisor Glasses Retail

Warby Parker in; Richmond (VA); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

Retirement savings plan (401(k))

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service and embody the brand on the Cary Court floor. You will engage customers, share product knowledge, and help create a goosebump-inducing glasses-shopping experience.

Ideal candidates bring customer-facing service experience, a proactive mindset, and a collaborative, entrepreneurial spirit. This role offers competitive pay, comprehensive benefits, and opportunities to contribute to retail innovation.

Qualifications

• Customer-facing experience in a service-minded environment.
• Ability to clearly communicate with a variety of people.
• Proactive, adaptable problem-solver with an entrepreneurial spirit.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through exceptional service and knowledge of products.
• Demonstrate product knowledge and offer style guidance.
• Contribute to evolving retail and glasses-shopping experiences.
• Support the team and customers with readiness and respect.

Skills

Customer service

Communication

Product knowledge

Problem solving

Team player

Detail oriented

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service and embody the brand on the Cary Court floor. You will engage customers, share product knowledge, and help create a goosebump-inducing glasses-shopping experience.

Ideal candidates bring customer-facing service experience, a proactive mindset, and a collaborative, entrepreneurial spirit. This role offers competitive pay, comprehensive benefits, and opportunities to contribute to retail innovation.