Customer Exit Representative - FT

Avis; Philadelphia (Philadelphia County); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Bi-weekly wage + commission

On-the-job training

Paid time off

Medical, dental and other insurance

Flexible spending account

Retirement benefits (401k)

Employee discounts

Job summary

Avis Budget Group is hiring at airport locations in the United States. You will help customers finish their rental experience, process documents, and guide them through vehicle returns with a focus on friendly, efficient service.

This role requires a valid driver's license, basic computer skills, and strong communication. On-site work with opportunities for incentives and a team-oriented environment is emphasized.

Qualifications

• Must have a valid driver's license.
• Basic computer and data-entry skills.
• Excellent verbal communication and customer service.
• Willingness to work outdoors or at an exit booth.
• 18 years of age or older and legally eligible to work in the United States.
• 6 months of retail or customer service experience is a bonus.

Responsibilities

• Assist customers as they exit airport rental locations.
• Check driver’s licenses and rental agreements, inspect vehicles for damage.
• Enter information into handheld devices or computers.
• Offer additional products and services to customers.
• Provide professional, attentive service to ensure smooth rental returns.

Skills

Valid Driver's License

Basic computer skills

Effective verbal communication

Customer service mindset

Ability to work outdoors

18+ years old

Job description

$16.25/hour Shift Premium may ApplyWe’re hiring immediately! Do you enjoy staying active and helping customers finish their experience on a positive note? If you’re friendly, confident, and take pride in providing smooth, efficient service, join the Avis Budget Group team at our airport locations.In this role, you’ll work in an active environment and have the opportunity to earn additional incentives while supporting customers as they complete their rental and continue their travels.What You’ll Do:You will assist customers as they exit our airport rental locations. Depending on the location, this may include checking driver’s licenses and rental agreements, inspecting vehicles for damage, entering information into a handheld device or computer, and offering additional products and services. Throughout each interaction, you will provide professional, attentive customer service to ensure a smooth and positive rental return experience.Perks You’ll Get:• Bi-weekly hourly wage plus commission / incentive (unlimited earnings) (New York and Puerto Rico: weekly wage) • On-the-job training• Paid time off• Medical, dental and other insurance• Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses• Retirement benefits (401k)• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars* Above perks may vary based on full-time/part-time status and locationWhat We’re Looking For:• Valid Driver’s License• Basic computer skills (typing, data entry)• Effective verbal communication skills• Genuine interest in providing great customer service• Willingness to work outdoors or in an exit booth• Flexibility to work all shifts• Must be able to type, sit or stand for prolonged periods and enter, exit, or drive vehicles• Must be 18 years of age and legally authorized to work in the United States• This position requires regular, on-site presence and cannot be performed remotely• 6 months retail or customer service experience in a fast-paced environment is a bonusWho We Are:Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.We believe great service starts with people who care. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.PhiladelphiaPennsylvaniaUnited States of America