Customer Exit Representative - FT

United States 3 Avis Rent A Car System LLC; Philadelphia (Philadelphia County); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Bi-weekly wage plus commission

On-the-job training

Paid time off

Medical, dental and other insurance

Flexible spending account for transit/

401k retirement benefits

Employee discounts on rentals

Job summary

Avis Budget Group is hiring at airport rental locations in Philadelphia to assist customers at vehicle returns. You will help customers complete their rental experience, check licenses and rental documents, inspect vehicles for damage, and enter information into devices or computers while promoting additional products and services.

Qualifications include a valid driver’s license, basic data-entry skills, and strong customer-service oriented communication.

Qualifications

• Valid driver’s license.
• Basic computer skills (typing, data entry).
• Effective verbal communication skills.
• Genuine interest in providing great customer service.

Responsibilities

• Assist customers as they exit airport rental locations and complete the return process.
• Check driver’s licenses and rental agreements, inspect vehicles for damage.
• Enter information into handheld devices or computers and offer additional products and services.
• Provide professional, attentive customer service to ensure a smooth and positive rental return experience.

Skills

Driver's license

Data entry

Verbal communication

Customer service

Job description

$16.25/hour Shift Premium may Apply We’re hiring immediately! Do you enjoy staying active and helping customers finish their experience on a positive note? If you’re friendly, confident, and take pride in providing smooth, efficient service, join the Avis Budget Group team at our airport locations. In this role, you’ll work in an active environment and have the opportunity to earn additional incentives while supporting customers as they complete their rental and continue their travels.

What You’ll Do:

You will assist customers as they exit our airport rental locations. Depending on the location, this may include checking driver’s licenses and rental agreements, inspecting vehicles for damage, entering information into a handheld device or computer, and offering additional products and services. Throughout each interaction, you will provide professional, attentive customer service to ensure a smooth and positive rental return experience.

Perks You’ll Get:

• Bi-weekly hourly wage plus commission / incentive (unlimited earnings) (New York and Puerto Rico: weekly wage)
• On-the-job training
• Paid time off
• Medical, dental and other insurance
• Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
• Retirement benefits (401k)
• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars

* Above perks may vary based on full-time/part-time status and location

What We’re Looking For:

• Valid Driver’s License
• Basic computer skills (typing, data entry)
• Effective verbal communication skills
• Genuine interest in providing great customer service
• Willingness to work outdoors or in an exit booth
• Flexibility to work all shifts
• Must be able to type, sit or stand for prolonged periods and enter, exit, or drive vehicles
• Must be 18 years of age and legally authorized to work in the United States
• This position requires regular, on-site presence and cannot be performed remotely
• 6 months retail or customer service experience in a fast-paced environment is a bonus

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. We believe great service starts with people who care. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.

Philadelphia Pennsylvania United States of America

A vehicle rental provider of choice for travelers around the world, Avis Budget Group is powered by our people, our partners, and technology. We operate some of the most recognized brands in the industry through Avis, Budget, and Zipcar, along with local brands such as Payless, France Cars, Apex, and Maggiore.