Customer Equipment Supervisor

Acoustical Sheetmetal Company; Virginia Beach, Northern (VA, KY); On-site; USD 30,000 - 34,000; Full time

Job summary

Acoustical Sheetmetal Company seeks a Customer Equipment Supervisor to lead and coordinate inbound receiving operations across ASC facilities. You will ensure materials are received, inspected, documented, labeled, and stored accurately to support production goals.

You will partner with Purchasing, Inventory Control, Production, and Shipping to maintain inventory accuracy, optimize material flow, and drive continuous improvement while upholding safety and quality standards.

Qualifications

• 5+ years of inventory control, warehouse operations, receiving, or materials management in manufacturing
• 2+ years of leadership or supervisory experience
• Strong knowledge of inventory management principles and material flow
• Experience with inventory systems and ERP; QuickBooks preferred
• Proficiency with Microsoft Excel and other MS Office tools
• Analytical, organizational, and problem-solving skills
• Ability to lead teams, manage priorities, and drive accountability
• Excellent cross-department collaboration and communication
• Experience in industrial manufacturing environments preferred
• Lean/Six Sigma or continuous improvement training preferred
• OSHA 10/30 preferred
• Associate or Bachelor's degree in relevant field preferred

Responsibilities

• Lead and supervise daily receiving operations including unloading, inspection, documentation, labeling, storage, and material movement
• Ensure inbound deliveries are accurately received and entered into inventory systems
• Develop and enforce SOPs for receiving, material handling, storage, and inventory control
• Coordinate with Inventory Control, Purchasing, Production, and Shipping for material availability and accuracy
• Monitor inventory levels and material flow to support production schedules
• Investigate inventory discrepancies and root-cause issues
• Maintain organized warehouse and storage areas for safety and efficiency
• Lead and develop receiving personnel through training and coaching
• Ensure compliance with safety, quality, and company policies
• Support Lean manufacturing initiatives and continuous improvement
• Analyze data to identify opportunities for process improvement
• Coordinate material transfers across ASC facilities
• Track KPIs related to receiving and inventory operations
• Promote accountability, teamwork, and customer service
• Support all shifts and operational needs to maintain uninterrupted flow

Skills

Leadership

Inventory management

Analytical thinking

Communication

Problem solving

Team collaboration

Microsoft Excel

ERP systems experience

Education

Bachelor's degree in Supply Chain/Operations/Business

Associate degree in related field

Tools

ERP software

QuickBooks

Inventory management systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Equipment Supervisor

Salary Range: $30.00 To $34.00 Annually

About ASC

Acoustical Sheetmetal Company (ASC) provides on-site power integration for large-scale data centers. We offer sound-attenuated and weather-protective packaging for on-site power generation equipment, with products ranging from economical skin-tight enclosures to entire multi-unit power plants.We work to reform and modernize the integration process in a multitude of ways. Our personnel include certified welders, licensed electricians, and machinists, as well as an engineering design team that works with production in an assembly line process immersed in the language and culture of quality control. We offer project management and administrative support for the submittals process as well as advanced welding engineering, freight distribution management, CAD visualization, and unparalleled field service.

Core Values

Safety – Continuous focus on the culture necessary to achieve an injury-free workplace.

Integrity – Act ethically and transparently in all business and personnel dealings. Do the right thing, even when it is hard.

Quality – Daily focus on the systems and processes necessary to ensure high-quality products are delivered from our facilities.

Teamwork – Combine individual strengths to achieve exceptional results.

Role Overview

The Customer Equipment Supervisor is responsible for leading and coordinating all receiving operations across ASC facilities. This role ensures that inbound materials are received, inspected, documented, labeled, stored, and distributed accurately and efficiently to support production and operational goals.The Customer Equipment Supervisor partners closely with Purchasing, Inventory Control, Production, and Shipping teams to maintain inventory accuracy, improve material flow, and ensure timely availability of materials. This position plays a key role in driving warehouse organization, operational efficiency, process standardization, and continuous improvement while maintaining compliance with safety and quality standards. Success in this role will be measured through inventory accuracy, receiving efficiency, material availability, housekeeping standards, team performance, and adherence to safety and quality objectives.

Key Responsibilities

• Lead and supervise daily receiving operations, including unloading, inspection, documentation, labeling, storage, and movement of materials
• Ensure all inbound deliveries are accurately received, verified against purchase orders, and entered into inventory systems in a timely manner
• Develop, implement, and enforce standard operating procedures for receiving, material handling, storage, and inventory control
• Partner closely with Inventory Control, Purchasing, Production, and Shipping teams to ensure material availability and inventory accuracy
• Monitor inventory levels and material flow to support production schedules and operational requirements
• Investigate inventory discrepancies, receiving errors, and material shortages using structured problem-solving and root cause analysis techniques
• Maintain organized warehouse and storage areas that promote efficiency, safety, and inventory accuracy
• Lead and develop receiving personnel through training, coaching, performance management, and ongoing skill development
• Ensure compliance with company policies, quality requirements, and safety standards throughout receiving operations
• Support Lean Manufacturing initiatives and continuous improvement efforts focused on efficiency, accuracy, and waste reduction
• Analyze receiving and inventory performance data to identify opportunities for process improvement and operational excellence
• Coordinate material transfers and receiving activities across ASC facilities when necessary
• Collaborate with leadership to establish and track key performance indicators (KPIs) related to receiving and inventory operations
• Promote a culture of accountability, teamwork, continuous improvement, and customer service
• Support all shifts and operational needs as required to ensure uninterrupted material flow

What We're Looking For

• Minimum of 5 years of experience in inventory control, warehouse operations, receiving, or materials management within a manufacturing environment
• Minimum of 2 years of leadership or supervisory experience
• Strong knowledge of inventory management principles, warehouse operations, and material flow processes
• Experience using inventory management systems and ERP software; QuickBooks experience preferred
• Proficiency with Microsoft Office applications, particularly Excel
• Strong analytical, organizational, and problem-solving skills
• Ability to interpret inventory data and drive operational improvements
• Demonstrated ability to lead teams, manage priorities, and drive accountability
• Excellent communication and collaboration skills across multiple departments
• Experience in industrial manufacturing environments preferred
• Lean Manufacturing, Six Sigma, or continuous improvement training preferred
• OSHA 10 or OSHA 30 certification preferred
• Associate’s or Bachelor's degree in Supply Chain Management, Business, Operations, or related field preferred

Physical & Work Requirements

• Ability to regularly work in warehouse and manufacturing environments
• Ability to stand, walk, bend, and move throughout warehouse and production areas for extended periods
• Ability to occasionally lift up to 50 lbs.
• Ability to safely operate or become certified to operate material handling equipment, including forklifts and pallet jacks
• Ability to work in environments with machinery, noise, and varying temperatures
• Must wear required personal protective equipment (PPE) and comply with all safety requirements

Come help us build safer, smarter, and more efficient ways to power the world's most demanding data centers.

One Team One Goal.

ASC is an Equal Employment Opportunity Organization.

The anticipated salary range represents the estimated base pay for this role. Final compensation will be determined based on experience, qualifications, and other job-related factors, and may vary from the posted range