Customer Equipment Services Representative

Ardagh Group; Chicago (IL); Presencial; USD 88.000 - 131.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical plan

Dental plan

Vision plan

FSA

Life insurance

401(k) match

Paid holidays

Paid vacation

STD/LTD

EAP

Apprenticeships

Professional development

Descripción de la vacante

Ardagh Metal Packaging in Illinois is seeking a field service specialist responsible for supporting a customer base across multiple locations within a defined territory. You will ensure exceptional equipment service and customer satisfaction by resolving mechanical issues with double seam systems.

You will act as a technical resource to customers, promoting best practices for maintenance and repair, and coordinating with Ardagh Metal Packaging to qualify materials and resolve field problems.

Formación

• Associate degree, trade school, or significant field experience.
• Strong mechanical skills necessary for complex problems.
• Excellent communication across management levels with customers and Ardagh Metal Packaging.

Responsabilidades

• Provide Ardagh Metal Packaging’s customers with an expert, professional resource for resolution of mechanical problems related to can double seam equipment.
• Ensure customers, as a double seam authority, run Ardagh Metal Packaging’s products within established guidelines for optimal double seam performance.
• Assist Ardagh Metal Packaging’s customers in establishing programs in the repair and maintenance of double seam equipment.
• Act as a resource for Ardagh Metal Packaging for qualification of AMP material and in resolution of field problems.

Conocimientos

Strong mechanical skills

Strong communication skills

Self starter with initiative

Educación

Associate degree

Descripción del empleo

Role Description

Direct responsibility for customer base, usually 10 locations, within a geographical territory. Ensure Customer Satisfaction is achieved by delivery of exceptional equipment service

Role Description

Direct responsibility for customer base, usually 10 locations, within a geographical territory. Ensure Customer Satisfaction is achieved by delivery of exceptional equipment service

Key Responsibilities

• Provide Ardagh Metal Packaging’s customers with an expert, professional resource for resolution of mechanical problems related to can double seam equipment.
• Ensure customers, as a double seam authority, run Ardagh Metal Packaging’s products within established guidelines for optimal double seam performance.
• Assist Ardagh Metal Packaging’s customers in establishing programs in the repair and maintenance of double seam equipment.
• Act as a resource for Ardagh Metal Packaging for qualification of AMP material and in resolution of field problems.

Requirements

• Associate degree, trade school or significant experience in the field at a minimum.
• Strong mechanical skills and ability to work through complex problems.
• Strong communication skills that span various levels of management both with customers and Ardagh Metal Packaging.
• Self starter with initiative, integrity and an ability to develop relationships with customer personnel.

Ardagh Metal Packaging

is a leading global supplier of sustainable and infinitely recyclable metal beverage cans to brand owners globally. An operating business of sustainable packaging business Ardagh Group, AMP is a leading industry player across Europe and the Americas with innovative production capabilities. AMP operates 23 production facilities in nine countries, employing approximately 6,500 people with sales of $5.5 billion in 2025.

Ardagh Metal Packaging believes that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued and can work to their full potential. We offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team - you’ll enjoy the journey!

Ardagh Metal Packaging - North America

has been and will continue to be an equal opportunity employer. All employment decisions are made without regard to sex, gender (including pregnancy, childbirth, breast feeding, and related conditions), sexual orientation, gender identity, gender expression, race, creed, religion (including religious dress and grooming), color, national origin, ancestry (including association, affiliation, and participation with persons or activities related to national origin, English-proficiency or accent, or immigration status), physical or mental disability, medical condition, genetic information, marital or domestic partner status, age, veteran or military status or any other basis prohibited by federal, state, or local law. Discrimination against any employee or applicant based on any of these factors is prohibited.

The anticipated base annual salary range for this role is between $87,600.00 and $131,400.00 per year. This role is bonus eligible. The bonus incentive program is based on the company meeting or exceeding certain targets. Please note that the salary range provided is a good faith estimate and is only applicable for roles that are based out of Illinois. The final salary will be determined after considering relevant factors, including, but not limited to, a candidate’s qualifications, experience, and work location, where appropriate.

Benefits Offered

• Medical, prescription, dental and vision plans
• Flexible Spending Accounts (FSA)
• Life insurance
• 401(k) retirement plan with company match
• Paid holidays and vacation
• Short- and Long-Term Disability (STD/LTD)
• Employee Assistance Program (EAP)
• Apprenticeship programs
• Professional and personal development opportunities through Employee Resource Groups

Please note the compensation and benefits information above is accurate as of the date of this posting. Ardagh reserves the right to modify this information at any time in accordance with applicable law.