Customer Equipment Service Representative (Traveling Maintenance Role)

Crown Holdings; Tampa (FL); Remote; USD 45,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Customer Equipment Service Representative, where you'll provide technical support to enhance can filling processes. This role involves troubleshooting, equipment repairs, and customer training, ensuring that clients can effectively seal their food cans. With a focus on mechanical aptitude and strong communication skills, you'll travel across the Midwest and Eastern US regions, making a significant impact on customer satisfaction. Enjoy competitive pay, comprehensive benefits, and a company car as you contribute to the success of an industry leader in packaging solutions.

Benefits

Competitive Pay

Sign-On Bonus

Paid Overtime

Free Health Insurance

401(k) Matching

Company Car

Qualifications

• 5-10 years of manufacturing or machine maintenance experience.
• Experience with can closing equipment preferred but not required.

Responsibilities

• Troubleshoot equipment issues and provide technical support.
• Conduct proactive visits for seam analysis and equipment commissioning.
• Provide training to customer personnel on equipment improvements.

Skills

Mechanical Aptitude

Interpersonal Skills

Communication Skills

Time Management

Technical Training in Machinery Repair

Education

High School Diploma

Technical Training

Tools

Word

Excel

Outlook

Job description

Customer Equipment Service Representative (Traveling Maintenance Role)

Pay: Competitive

Location: Tampa, Florida

Employment type: Full-Time

Job Description

• Req#: 6135

Company Overview:

CROWN Cork & Seal USA, Inc., a wholly owned subsidiary of Crown Holdings, Inc., is a global leader in designing, manufacturing, and selling packaging products for consumer goods. We are committed to helping our customers build their brands through innovative packaging solutions that provide value to brand owners, retailers, and consumers worldwide. With operations in 47 countries, over 33,000 employees, and net sales exceeding $11 billion, we leverage best practices in quality and manufacturing to support our customers' growth.

Division:

Crown’s Food Division is the world's leading manufacturer of food cans, serving markets such as fruit, vegetables, dairy, fish, meat, ready meals, pet food, and dry foods. We offer a variety of food cans, including round, bowl-shaped, and shaped cans, emphasizing excellence in our products. Join the Crown Food Business Unit and be part of our success.

Location: Home-based with travel within the Midwest or Eastern US regions.

Position Overview:

This role provides technical support to our North American Food Division customers, ensuring their equipment and can filling processes operate effectively. The role involves troubleshooting, equipment commissioning, repairs, and customer training related to steel and aluminum can filling equipment.

Responsibilities:

• Ensure customers can properly seal food cans by setting up and diagnosing seaming equipment to achieve sound double seams.
• Respond promptly to customer requests for assistance and troubleshoot equipment issues.
• Conduct proactive visits for seam analysis, equipment commissioning, repairs, and inspections.
• Maintain communication with management regarding field activities and competitor activity.
• Provide training to customer personnel on equipment and technology improvements.
• Complete reports and document activities accurately and timely.

Typical tasks include:

• Seam teardown and evaluation
• Seamer setup, adjustments, troubleshooting, and repairs
• Equipment installation, removal, and rebuilds
• Assisting with product trials, testing, and quality issues
• Gathering and reporting on tooling, equipment, and process information

Benefits:

Competitive pay, $500 sign-on bonus, paid OT, comprehensive benefits including free health insurance, 401(k) matching, and a company car are provided.

Job Requirements:

• High school diploma with technical training
• 5-10 years manufacturing or machine maintenance experience
• Experience with can closing equipment preferred but not required
• Strong interpersonal, communication, and computer skills (Word, Excel, Outlook)
• Mechanical aptitude with technical training in machinery repair and maintenance
• Ability to travel up to 70-80%, including driving and flying
• Effective time management and multi-project handling skills

About the Company

Crown Holdings, Inc. manufactures metal beverage and food cans, aerosol containers, metal closures, and specialty packaging products.