Customer Engineers (Experienced and Senior)

Boeing; North Charleston (SC); On-site; USD 112,000 - 185,000; Full time

Benefits offered by this job

Health insurance

Relocation assistance

Retirement plan

Paid time off

Job summary

The Boeing Company in North Charleston, South Carolina, seeks Experienced and Senior Customer Engineers to support the 787 Account Management team. You will serve as the primary technical contact for configuration definitions, translating customer requirements into Boeing priorities and coordinating with sales, contracts and program leadership.

You will lead configuration development and change management across all lifecycle stages, resolve issues during delivery, and collaborate with domestic

Qualifications

• Bachelor of Science degree in Engineering or related field with ABET accreditation.
• 5+ years' related work experience or equivalent combination.
• 5+ years’ of experience working for Boeing, airlines, aircraft lessors or heavy maintenance.

Responsibilities

• Understand customer requirements and communicate their priorities within Boeing.
• Represent Boeing to the customer as the primary technical contact for configuration definitions.
• Interact frequently with Sales, Marketing, Contracts and program leadership.
• Lead the configuration development, management and change processing through all lifecycle stages.
• Assist in resolving technical issues during delivery and document unresolved items.
• Interact with domestic and international customers and suppliers.
• Coordinate with diverse technical and business organizations within Boeing.
• Travel approximately 25% domestically and internationally as needed.
• May require off-hours, weekends or holidays to support milestones.

Skills

Strong communication

Cross-functional collaboration

Systems engineering

Leadership

Travel readiness

Education

ABET-accredited BS degree in Engineering or related field

Job description

Customer Engineers (Experienced and Senior)

Company: The Boeing Company

The Boeing Company is seeking highly motivated, organized, and strategic individuals for Customer Engineers (Experienced and Senior) to join our 787 Account Management team in North Charleston, South Carolina.

Position Responsibilities:

• Understand customer requirements and communicate their priorities within the Boeing Company.
• Represent the Boeing Company to the customer and act as the primary technical contact for their configuration definition.
• Frequently interact with Boeing Sales, Marketing, Contracts and airplane program leadership.
• Lead the configuration development, management, and change processing for all stages of airplane development from pre-proposal to delivery.
• Assist Boeing and the customer in resolving technical issues during airplane delivery, document unresolved customer issues, and facilitate a positive customer delivery experience.
• Interact with domestic and international customers and suppliers.
• Coordinate with diverse technical and business organizations within Boeing.
• Must be able to travel both domestically and internationally at approximately 25% of the time, as needed.
• May require working off-hours, weekends and/or holidays to support airplane delivery milestones.

Basic Qualifications (Required Skills/Experience):

• Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement. Education from an institution accredited by the Accreditation Board for Engineering and Technology (ABET) is required.
• 5 or more years' related work experience or an equivalent combination of technical education and experience.
• 5 or more years’ of experience working for Boeing, airlines, aircraft lessors and/or heavy maintenance organizations.

Preferred Qualifications (Desired Skills/Experience):

• 9 or more years’ related work experience or an equivalent combination of education and experience.
• Experience in Aerospace.
• Experience and familiarity with airplane configuration processes and procedures.
• Expertise in resolving cross-functional and cross-program technical issues.
• Familiarity with design, development, and certification of new features, such as seats, galleys, lavatories, in-flight entertainment, connectivity options, flight deck avionics, monuments, cargo systems and lights.
• Experience applying systems engineering and project management best practices.
• Excellent oral and written communication skills.

Conflict of Interest: Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process to all job descriptions moving forward.

Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Union: This is not a union-represented position.

Pay & Benefits:

• Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
• The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
• The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
• Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range: Experienced (Level 3): $112,200 - $151,800 Senior (Level 4): $138,850 - $185,150

Additional Information:

All information provided will be checked and may be verified.

Language Requirements:

Not Applicable

Education:

Bachelor's Degree or Equivalent

Relocation:

This position offers relocation based on candidate eligibility.

Export Control Requirement:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award.

Shift:

Shift 1 (United States of America)

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law. Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E – Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

Boeing is committed to protecting, connecting and exploring our world and beyond, safely and sustainably. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment that’s welcoming, respectful and inclusive of every teammate, with great opportunity for professional growth. Find your future with us.