Customer Engineers (Experienced and Senior)

The Boeing Company; North Charleston (SC); On-site; USD 139,000 - 185,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

The Boeing Company in North Charleston, SC seeks experienced Customer Engineers to serve as the primary technical interface for airline customers, defining cockpit configuration and coordinating with sales, contracts and program leadership.

This role involves leading configuration development across proposal to delivery, resolving technical issues, and traveling up to 25% to support customers worldwide. ABET-accredited engineering degree and 5+ years of related experience are required.

Qualifications

• B.S. in Engineering or closely related field from ABET-accredited program.
• ABET accreditation required for considered education.
• Minimum 5 years of related work experience or equivalent.
• Experience working for Boeing, airlines, aircraft lessors and/or heavy maintenance organizations is required.

Responsibilities

• Understand customer requirements and communicate their priorities within Boeing.
• Represent Boeing to the customer as the primary technical contact for configuration definition.
• Interact with Sales, Marketing, Contracts and program leadership.
• Lead configuration development, management, and change processing across all development stages.

Skills

Customer engagement

Communication skills

Cross-functional collaboration

Travel readiness

Education

B.S. in Engineering

ABET-accredited program

5+ years related experience

Experience with Boeing/airlines/aircraft

Job description

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Company is seeking highly motivated, organized, and strategic individuals for Customer Engineers (Experienced and Senior) to join our 787 Account Management team in North Charleston, South Carolina.

Customer Engineering Account Managers are the primary technical interface between customers and Boeing Commercial Airplanes responsible for defining the contractual airplane configuration. As the authority for the contractual configuration, one will leverage their customer and market insights to curate experiences and solutions that wildly surpass customer’s aspirations and drive a preference for Boeing products. In this position, one will establish and maintain a relationship with airplane customers and guide them through the development, management, and delivery of their airplane configuration.

Our teams are currently hiring for a broad range of experience levels including Experienced and Senior Level Engineers.

Position Responsibilities:

• Understand customer requirements and communicate their priorities within the Boeing Company.
• Represent the Boeing Company to the customer and act as the primary technical contact for their configuration definition.
• Frequently interact with Boeing Sales, Marketing, Contracts and airplane program leadership.
• Lead the configuration development, management, and change processing for all stages of airplane development from pre-proposal to delivery.
• Assist Boeing and the customer in resolving technical issues during airplane delivery, document unresolved customer issues, and facilitate a positive customer delivery experience.
• Interact with domestic and international customers and suppliers.
• Coordinate with diverse technical and business organizations within Boeing.
• Must be able to travel both domestically and internationally at approximately 25% of the time, as needed.
• May require working off-hours, weekends and/or holidays to support airplane delivery milestones.

Work Authorization Statement:

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at our North Charleston, SC location.

Basic Qualifications (Required Skills/Experience):

• Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement.
• Education from an institution accredited by the Accreditation Board for Engineering and Technology (ABET) is required.
• 5 or more years' related work experience or an equivalent combination of technical education and experience.
• 5 or more years’ of experience working for Boeing, airlines, aircraft lessors and/or heavy maintenance organizations.

Preferred Qualifications (Desired Skills/Experience):

• 9 or more years’ related work experience or an equivalent combination of education and experience.
• Experience in Aerospace.
• Experience and familiarity with airplane configuration processes and procedures.
• Expertise in resolving cross-functional and cross-program technical issues.
• Familiarity with design, development, and certification of new features, such as seats, galleys, lavatories, in-flight entertainment, connectivity options, flight deck avionics, monuments, cargo systems and lights.
• Experience applying systems engineering and project management best practices.
• Excellent oral and written communication skills.

Conflict of Interest:

Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process to all job descriptions moving forward.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Union:

This is not a union-represented position.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range:

• Experienced (Level 3): $112,200 - $151,800
• Senior (Level 4): $138,850 - $185,150

Additional Information:

All information provided will be checked and may be verified.

Applications for this position will be accepted until Nov. 13, 2026

Export Control Requirements:

This is not an Export Control position.

Education

Bachelor's Degree or Equivalent Required

Relocation

This position offers relocation based on candidate eligibility.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.