Customer Engineer, Platform, Google Cloud

Google; Sunnyvale (CA); Hybrid; USD 147,000 - 218,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Retirement Benefits: 401(k)

Paid Time Off: 20 days

Sick Time: 40 hours/year

Maternity Leave: 28-30 weeks

Holidays: 13 paid days per year

Job summary

A leading technology company is looking for a Platform Customer Engineer to collaborate with technical Sales teams and serve as a trusted advisor for customers. The ideal candidate should have significant experience in cloud native architecture and technical stakeholder engagement. Responsibilities include developing partner-specific solutions, owning technical relationships, and providing best practice advice to optimize deployment of Google Cloud products. A competitive salary range of $147,000–$218,000 plus bonuses and benefits is offered.

Qualifications

• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.

Responsibilities

• Build partner specific solutions to reduce business cycles and drive partner business.
• Own the technical relationship with partners to assure successful deployment.
• Provide best practice advice for optimizing Google Cloud effectiveness.

Skills

Cloud native architecture

Technical stakeholder engagement

Cloud engineering

On-premise engineering

Virtualization

Containerization platforms

Education

Bachelor's degree or equivalent practical experience

Job description

Overview

This role may also be located in our Playa Vista, CA campus.

"Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act."

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary)
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Los Angeles, CA, USA; Seattle, WA, USA; San Francisco, CA, USA

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.

Preferred qualifications

• Experience selling technical solutions in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, or Security.
• Experience driving the entire sales cycle (e.g., defining the delivery and consumption plan, and transitioning it for execution).
• Experience building long-term technical strategies to uncover new workloads with customers.
• Experience migrating applications and services to cloud platforms.
• Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, pen testing).

About The Job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technically led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business issues. You will drive the technical win and define the delivery and consumption plans. You will use your acumen and presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills.

You will focus on identifying, pursuing, and winning new business workloads and driving engagement within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics and more. You will blend sales expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $147,000-$218,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities

• Build partner specific, go-to-market solutions to reduce business cycles and drive partner business as measured through pipeline and business growth.
• Own the technical relationship with partners; empowering them to drive a successful pilot or proof of concept, supporting partners drive toward customer acceptance of the technical proposal, leading to an agreement, and working with partners during the migration phase to assure they have all the tools necessary to deliver a successful deployment.
• Build trusted advisory relationships and make recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution, providing best practice advice to customers to optimize Google Cloud effectiveness.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .