Customer Engineer, InfraMod, Retail Industry

Google; Atlanta (GA); On-site; USD 147,000 - 218,000; Full time

Job summary

Google is seeking a Customer Engineer specializing in cloud native architecture for the retail industry. This role requires extensive experience in cloud infrastructure and technical customer support, where you will partner with sales teams to enhance customer solutions and facilitate cloud migrations. The position offers a competitive salary within a dynamic work environment that fosters innovation and equal opportunities.

Benefits

Equity

Bonus

Health benefits

Qualifications

• 10 years of experience in a customer-facing or support role.
• Experience with cloud infrastructure engineering, virtualization, or containerization.
• Strong networking concepts and security knowledge required.

Responsibilities

• Identify business opportunities and resolve technical blockers.
• Support technical requirements and develop integration strategies.
• Engage with customers to present solutions and troubleshoot issues.

Skills

cloud native architecture

customer-facing support

cloud infrastructure engineering

virtualization

containerization platforms

security concepts

networking concepts

customer relationship management

Education

Bachelor's degree or equivalent practical experience

Job description

Join to apply for the Customer Engineer, InfraMod, Retail Industry role at Google

1 day ago Be among the first 25 applicants

Join to apply for the Customer Engineer, InfraMod, Retail Industry role at Google

Get AI-powered advice on this job and more exclusive features.

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
  
  

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
  
  

Preferred qualifications:

• Experience in migrating applications and services to cloud platforms.
• Experience with security concepts such as encryption, identity management, access control, attack vectors, and penetration testing.
• Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
• Experience prospecting, and building and maintaining customer relationships from scratch, with excitement for building Greenfield territories in Enterprise accounts.
  
  

About The Job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud.

You will be a part of a team of fellow Googlers working in an environment of respect where we promote equal opportunities to succeed.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $147,000-$218,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share in-depth enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, support the bid responses, product and solution briefings, proof-of-concept work, and partner directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Guide customers through assessments of existing legacy application environment(s) and provide recommendations on a prioritization roadmap for infrastruction and application modernization.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
  
  
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management, Consulting, and Engineering

• Industries

  Information Services and Technology, Information and Internet

Referrals increase your chances of interviewing at Google by 2x

Get notified about new Customer Engineer jobs in Atlanta, GA.

Atlanta, GA $125,000.00-$183,000.00 2 weeks ago

Customer Engineer, Startups, Google Cloud

Wireless Systems Technical Support Engineer (US-Based)

Atlanta, GA $125,000.00-$183,000.00 6 days ago

Customer Engineer II, State Local Education, Public Sector

Atlanta, GA $125,000.00-$183,000.00 1 week ago

Customer Service Engineer - Night Shift Technical Support

Atlanta, GA $53,000.00-$113,000.00 1 week ago

Wireless Systems Technical Support Engineer (US-Based)

Atlanta, GA $165,000.00-$245,000.00 6 days ago

Customer Success Engineer, Email Security

Atlanta, GA $147,000.00-$218,000.00 2 weeks ago

Co-op, Crew Resources – Operations Reliability and Tech Support (Spring, 2025)

Alpharetta, GA $120,000.00-$185,000.00 2 weeks ago

Atlanta, GA $59,400.00-$89,100.00 2 months ago

Technical Support Engineer (Woodruff, SC)

Engineer 1, Technical Product Sales Support

Atlanta, GA $125,000.00-$175,000.00 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.