Customer Engineer III, Platform FS Insurance, Google Cloud

Google; Chicago (IL); On-site; USD 153,000 - 222,000; Full time

Benefits offered by this job

Health, dental, vision, life insurance

401(k) retirement benefits

20 days paid vacation

Paid sick time

Maternity and baby bonding leave

13 paid holidays

Job summary

Google in Chicago is seeking a Customer Engineer III to drive the technical partnership and solutions for Google Cloud products in the insurance sector. This role involves engaging with technical stakeholders and overseeing the technical engagement process from pre-sales to post-implementation.

Applicants must have a Bachelor's degree and 10 years of relevant experience in customer-facing technical roles. The position offers a competitive salary range of $153,000-$222,000 plus additional compensation and benefits.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in customer-facing technical roles.
• Experience in cloud engineering and virtualization.

Responsibilities

• Develop and own the technical account plan and strategy.
• Architect cross-pillar solutions and drive technical wins.
• Facilitate post-sales transition and support pricing activities.

Skills

Cloud engineering

Technical presentation

Stakeholder engagement

Problem solving

Programming languages

Education

Bachelor's degree or equivalent

Tools

Cloud-native solutions

Virtualization platforms

Containerization platforms

Job description

Customer Engineer III, Platform FS Insurance, Google Cloud

Advanced

Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.

Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Chicago, IL, USA; New York, NY, USA; Irvine, CA, USA; Washington D.C., DC, USA.

About the job

When leading companies choose Google Cloud, it is a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you help facilitate making their work more productive, mobile, and collaborative. You deliver what is most helpful for the customer. You assist fellow sales Googlers by problem‑solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Platform Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical‑led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in Proofs‑of‑Concepts (PoCs) and demos, and use your skills to architect cross‑pillar cloud solutions that solve these business issues. You will drive the technical win and define the delivery and consumption plans. You will use your acumen and presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication, and organizational skills, focus on identifying, pursuing, and winning new business workloads and driving pen testing within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics, and more. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise‑grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full‑time position is $153,000-$222,000 plus bonus plus equity plus benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about Google.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with customer facing technical role - designing, architecting, and deploying production‑grade cloud‑native solutions.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience with cloud engineering, on‑premise engineering, virtualization, or containerization platforms.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Preferred qualifications

• Experience architecting and presenting solutions in one or more of the following: data management, data analytics, cloud AI, networking, migrations, security.
• Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
• Experience with security concepts (e.g., encryption, identity management, access control, attack vectors).
• Experience designing and deploying cloud‑native agentic AI systems, with a focus on financial services or insurance use cases.
• Experience leading technical sessions and presenting strategic road maps to customers.
• Ability to map technical solutions to insurance business drivers (e.g., risk, compliance, and policy life cycles).

Responsibilities

• Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
• Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
• Architect cross‑pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
• Facilitate the post‑sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, providing support to cross‑functional teams during ramp, delivery, migration or implementation phases.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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