Customer Engineer III, Navy, Google Public Sector

Google; South Carolina; Remote; USD 90,000 - 160,000; Full time

Job summary

Join a forward-thinking company as a Customer Engineer in the Google Public Sector, where you will leverage your extensive experience in cloud native architecture to engage with federal customers. In this remote-eligible role, you will collaborate with technical sales teams to deliver innovative cloud solutions, troubleshoot technical challenges, and build lasting relationships. Your expertise will help shape the future of cloud computing for government agencies, ensuring they harness the full potential of Google Cloud products. If you thrive in a dynamic environment and are passionate about technology, this is your chance to make a significant impact.

Qualifications

• 10+ years in customer-facing cloud architecture roles.
• Active US Government Top Secret Security Clearance required.

Responsibilities

• Identify and qualify business opportunities in cloud solutions.
• Support technical relationships and advocate for Google Cloud.

Skills

Cloud Native Architecture

Cloud Engineering

Virtualization

Containerization

Technical Presentation

Customer Relationship Management

Security Concepts

Education

Bachelor's Degree

Job description

Customer Engineer III, Navy, Google Public Sector

corporate_fare Google place South Carolina, USA laptop_windows Remote eligible

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Minimum Qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms in the federal government Department of Defense.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders in the Federal government space.
• Active US Government Top Secret Security Clearance.

Preferred Qualifications:

• Experience with security concepts such as encryption, identity management, access control, attack vectors, and penetration testing.
• Experience prospecting, and building and maintaining customer relationships from scratch, with excitement for building out Greenfield territories.
• Experience in migrating applications and services to cloud platforms with customers in the Navy.

About the Job:

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer in Google Public Sector, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication, and organizational skills.

You will focus on a range of customer opportunities as a technical generalist, spanning infrastructure modernization, application modernization, data analytics, and more. You will have a passion for building new relationships, with experience in prospecting and building out greenfield territories.

You will be a part of a diverse team of fellow Googlers working in an environment of respect and inclusion where we promote equal opportunities to succeed.

Responsibilities:

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share in-depth Google Cloud expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
• Lead prospecting and acquisition of net new clients, creating and building customer relationships from scratch, and establishing yourself as a trusted advisor on their long-term technology and business decisions.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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