Customer Engineer III, Air Force, Google Public Sector

Google; Boulder (CO); Remote; USD 142,000 - 214,000; Full time

Job summary

Join a forward-thinking company as a Customer Engineer, where you'll leverage your expertise in cloud native architecture to engage with federal government clients. This exciting role involves collaborating with technical sales teams to showcase the innovative solutions of Google Cloud, helping clients overcome challenges through creative cloud architectures. You'll be instrumental in driving customer success while working in a diverse and inclusive environment that values your contributions. If you're passionate about technology and eager to make a significant impact, this opportunity is perfect for you.

Benefits

Bonus

Equity

Comprehensive Benefits

Qualifications

• 10 years of experience in customer-facing cloud roles.
• Active US Government Top Secret Security Clearance required.

Responsibilities

• Identify and qualify business opportunities, resolving technical blockers.
• Demonstrate Google Cloud products and recommend integration strategies.

Skills

Cloud Native Architecture

Cloud Engineering

Virtualization

Containerization

Customer Relationship Management

Technical Presentation Skills

Education

Bachelor's Degree

Tools

Google Cloud

Job description

Job Title: Customer Engineer

Location: Reston, VA, USA; San Antonio, TX, USA; Remote eligible

Application Window: Open until at least January 28, 2025.

Minimum Qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms in the federal government Department of Defense.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders in the Federal government space.
• Active US Government Top Secret Security Clearance.

Preferred Qualifications:

• Experience with security concepts such as encryption, identity management, access control, attack vectors, and penetration testing.
• Experience prospecting, and building and maintaining customer relationships from scratch, with excitement for building out Greenfield territories.
• Experience in migrating applications and services to cloud platforms with customers in the Air Force.

About the Job:

As a Customer Engineer in Google Public Sector, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks.

You will focus on a range of customer opportunities as a technical generalist, spanning infrastructure modernization, application modernization, data analytics and more. You will be part of a diverse team of fellow Googlers working in an environment of respect and inclusion where we promote equal opportunities to succeed.

Responsibilities:

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share in-depth Google Cloud expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
• Lead prospecting and acquisition of net new clients, creating and building customer relationships from scratch, and establishing yourself as a trusted advisor on their long-term technology and business decisions.

Compensation: The US base salary range for this full-time position is $142,000-$214,000 + bonus + equity + benefits.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

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