Customer Engineer II, Platform, Google Cloud

Google; Atlanta (GA); On-site; USD 125,000 - 183,000; Full time

Job summary

Google Cloud is hiring a Customer Engineer II in Atlanta to partner with technical sales teams, demonstrate Google Cloud capabilities, and craft innovative cloud solutions addressing customer business issues. You will engage in proof-of-concepts and troubleshoot roadblocks that arise.

You will build relationships from scratch, mentor junior team members, and liaise with product management to stay ahead of industry trends, delivering scalable architectures across infrastructure modernization,

Qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Responsibilities

• Identify and qualify business opportunities, understand objections, and resolve technical blockers.
• Share in-depth Google Cloud expertise to support customer relationships, including briefings and POC work.
• Work directly with Google Cloud products to demonstrate and prototype integrations in customer environments.
• Recommend integration strategies and architectures to implement complete solutions on Google Cloud.
• Lead prospecting and acquisition of new logos, building relationships from scratch as a trusted advisor.

Skills

Cloud native architecture

Cloud engineering

On-premise engineering

Virtualization

Containerization

Executive stakeholders

Education

Bachelor's degree or equivalent

Job description

Customer Engineer II, Platform, Google Cloud

Atlanta, GA, USA

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
  
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred qualifications:

• Experience in developing cloud-native architectures for data warehousing, data lakes, real-time event processing, streaming, data migrations, data visualization tools, and ensuring data governance.
• Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
• Experience prospecting, building, and maintaining customer relationships from scratch, with a focus on developing Greenfield territories.
• Experience with Big Data technologies and concepts, including analytics warehousing, data processing, data transformation, data governance, ETL/ELT, SQL, NoSQL, and performance or scalability optimizations.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will partner with technical sales teams to help differentiate Google Cloud to our customers. You will work with both prospective and existing customers and partners to showcase the power of Google Cloud, developing innovative cloud solutions and architectures to address their business issues. You will engage in proof-of-concepts and troubleshoot any technical questions or roadblocks that arise. You will connect with customers to understand their business and technical needs, presenting practical and effective solutions on Google Cloud. You will take on a variety of customer opportunities as a technical generalist, focusing on areas like infrastructure modernization, application modernization, and data analytics. You will build new relationships in prospecting and expanding greenfield territories. You'll be part of a team of Googlers, where we support equal opportunities for success.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $125,000-$183,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share in-depth Google Cloud expertise to support the technical relationship with customers, including technology advocacy, product and solution briefings, proof-of-concept work, and collaborating directly with product management to prioritize solutions that drive customer adoption of Google Cloud.
• Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on Google Cloud.
• Lead prospecting and acquisition of new logos, creating and building customer relationships from scratch, and establishing as a trusted advisor on their long-term technology and business decisions.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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