Customer Engineer II, Infrastructure Modernization

Google; North Carolina; Remote; USD 122,000 - 180,000; Full time

Job summary

An innovative technology leader is seeking a Customer Engineer to enhance cloud solutions for clients. In this dynamic role, you will collaborate with technical sales teams to showcase the power of cloud technology, helping customers navigate their digital transformation journeys. Your expertise will be pivotal in developing creative cloud architectures, engaging in proofs of concept, and addressing technical challenges. This is an exciting opportunity to work at the forefront of cloud computing, where your contributions will directly impact businesses globally. If you're passionate about technology and eager to drive change, this role is for you.

Qualifications

• 6+ years of experience in cloud native architecture or support roles.
• Experience with cloud infrastructure and virtualization platforms.

Responsibilities

• Identify business opportunities and resolve technical blockers.
• Guide customers in application modernization and integration strategies.

Skills

Cloud Native Architecture

Cloud Infrastructure Engineering

Virtualization

Containerization Platforms

Technical Stakeholder Engagement

Security Concepts

Networking Concepts

Education

Bachelor's Degree

Job description

Job Location

Google, Reston, VA, USA; Washington D.C., DC, USA; Remote eligible

Experience Level

Mid

Minimum Qualifications:

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred Qualifications:

• Experience in migrating applications and services to cloud platforms.
• Experience with security concepts such as encryption, identity management, access control, attack vectors, and penetration testing.
• Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
• Experience prospecting, building, and maintaining customer relationships, with an interest in building Greenfield territories in Enterprise accounts.

About the Job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Compensation

The US base salary range for this full-time position is $122,000-$180,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share enterprise infrastructure modernization knowledge to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Guide customers through assessments of existing legacy application environments and provide recommendations on a prioritization roadmap for infrastructure and application modernization.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure needed to implement a complete solution on Google Cloud.

Equal Opportunity Employer

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

Language Requirement

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Note for Recruitment Agencies

Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.