Customer Engineer, Apigee Specialist, Public Sector

Google Inc.; Boulder (CO); On-site; USD 102,000 - 146,000; Full time

Job summary

An established industry player is seeking a Customer Engineer to bridge the gap between customer needs and cloud technology solutions. This role involves engaging with clients to enhance their productivity through innovative cloud solutions, while also providing technical support and guidance. You'll work closely with product teams and customers to ensure successful adoption of cloud technologies. If you're passionate about cloud computing and enjoy building relationships, this position offers a unique opportunity to make a significant impact in the public sector.

Benefits

Health Insurance

Retirement Plan

Paid Time Off

Professional Development

Remote Work Flexibility

Qualifications

• 4 years of experience in cloud native architecture and development.
• Experience with programming languages and API management.

Responsibilities

• Identify and qualify business opportunities and resolve technical blockers.
• Guide customers through assessments for application modernization.

Skills

Cloud Native Architecture

API Management

Customer Relationship Management

Technical Stakeholder Engagement

Problem Solving

Education

Bachelor's Degree

Tools

Apigee

Application Integration Tools

Job description

corporate_fare Google place Austin, TX, USA ; Boulder, CO, USA ; +3 more

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info_outline

info_outline X Info The application window will be open until at least 9th May, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Boulder, CO, USA; Chicago, IL, USA; Reston, VA, USA; Washington D.C., DC, USA. The application window will be open until at least 9th May, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Boulder, CO, USA; Chicago, IL, USA; Reston, VA, USA; Washington D.C., DC, USA.

• Bachelor's degree or equivalent practical experience.
  
• 4 years of experience with cloud native architecture and development methodologies (e.g., modernizing legacy applications) in a customer-facing or support role.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Experience selling or supporting Apigee or Application integration tools.

Preferred qualifications:

• Experience with one or more programming languages.
  
• Experience with developing architectures using API management, microservice frameworks, and PaaS.
• Experience prospecting, and building and maintaining customer relationships from scratch for building Greenfield territories in Enterprise accounts.
• Experience in software development lifecycle.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer specializing in Apigee and Application Integration at Google Public Sector, you will be a technical advisor and advocate for our customers. You will leverage your expertise to guide businesses of all sizes in leveraging Google Cloud's technology to connect with their customers, employees, and partners in innovative ways.

In this role, you will be the bridge between our customers' business needs and our API management and integration solutions. You will build trusted relationships with technical stakeholders, design and deliver proofs of concept, and ensure evaluations that showcase the value of Google Cloud. You will play a role in driving the adoption of our technology, empowering govt agencies to thrive in the digital age.

Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.

The US base salary range for this full-time position is $102,000-$146,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities

• Work with the team to identify and qualify business opportunities, understand customer technical objections, and develop the strategy to resolve technical blockers.
• Share enterprise infrastructure and cloud modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Guide customers through assessments of their existing legacy application environments, provide recommendations on a prioritization roadmap for application modernization, and identify opportunities for migration to hybrid-cloud computing models.
• Structure and execute prototyping workshops to prove out proposed architectures, developing best practices, and documenting blocking requirements for prioritization with engineering.
  
• Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.
  

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.