Customer Engagement Specialist – Path to Leadership

Synaptic, Inc.; Cleveland (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid training

Growth opportunities

Performance-based advancement

Team culture

Coaching & mentoring

Job summary

Synaptic, Inc. seeks a Customer Engagement Associate to engage directly with customers in-person, supporting client marketing initiatives and providing product information. You will contribute to customer acquisition and retention while gaining hands-on exposure to sales, marketing strategy, and leadership development in a team-oriented environment.

The role offers paid training, clear pathways for growth, and a collaborative culture with performance-based advancement opportunities.

Qualifications

• Excellent communication and interpersonal skills.
• Interest in customer engagement, sales, or marketing.
• Able to work in a fast-paced, team-oriented environment.
• Coachable mindset and willingness to learn.
• Previous experience in customer service, retail, or sales is helpful but not required.

Responsibilities

• Engage with customers in a professional, in-person setting.
• Communicate product and service information clearly and accurately.
• Support sales and customer acquisition initiatives.
• Assist with marketing campaigns and promotional efforts.
• Collaborate with team members and management to achieve goals.
• Participate in training sessions focused on sales, marketing, and leadership skills

Skills

Strong communication

Interpersonal skills

Interest in customer engagement

Coachable mindset

Job description

Synaptic, Inc. seeks a Customer Engagement Associate to engage directly with customers in-person, supporting client marketing initiatives and providing product information. You will contribute to customer acquisition and retention while gaining hands-on exposure to sales, marketing strategy, and leadership development in a team-oriented environment.

The role offers paid training, clear pathways for growth, and a collaborative culture with performance-based advancement opportunities.