Customer Engagement Representative

ARS; Wareham (MA); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Insurance after 31 days

Low-cost medical

Dental/Vision/HSA

401(k) match

Paid time off

Life insurance

Job summary

ARS-Rescue Rooter in Wareham, MA seeks a motivated In-Store Sales Representative / Lead Generator to engage shoppers in a retail setting and identify home comfort needs. You will educate customers on HVAC and plumbing options, generate qualified leads, and schedule in-home consultations or service appointments.

Flexible part-time and full-time schedules are available, with uncapped commissions and weekly pay.

Qualifications

• Outgoing personality and willingness to speak with shoppers.
• Retail, kiosk, or sales experience preferred but not required.
• Ability to stand and walk during shifts.
• Weekend and some holiday availability.
• Reliable transportation and professional appearance.

Responsibilities

• Engage with customers in a retail store environment.
• Approach shoppers and start friendly, professional conversations.
• Ask questions to understand customers' home comfort needs.
• Educate customers about HVAC, plumbing, tune-ups, replacements, and IAQ solutions.
• Generate qualified leads and schedule in-home consultations or service appointments.
• Represent the ARS brand professionally and enthusiastically.
• Work toward individual and team lead-generation goals.
• Provide a positive customer experience from the first conversation.

Skills

Outgoing personality

Customer-facing sales

Comfort speaking with shoppers

Stand/walk during shifts

Weekend availability

Reliable transportation

Professional appearance

Background check readiness

Job description

Company Name

ARS-Rescue Rooter

Overview

Pay: $20-$22 per hour + UNCAPPED commission

Typical Earnings: $25 - $35 per hour with incentives

Schedule: We offer flexible hours; weekend availability required.

Location: Wareham Area, MA

Part-time and full-time opportunities available.

Want to earn more while talking to people? American Residential Services (ARS) is hiring In-Store Sales Representatives / Lead Generators to represent our HVAC and plumbing services inside national home improvement retail stores.

Why Join ARS?

• Hourly pay + UNCAPPED commission
• Average earning potential of $20-$30/hour with commission
• Weekly pay through direct deposit
• Paid training
• Flexible part-time and full-time schedules
• Opportunity to advance into HVAC Sales Advisor roles
• No door-to-door canvassing & No cold calling

Benefits for Full-time Employees

• Insurance available after 31 days
• Low-cost medical (as low as $5/week)
• Dental, vision, HSA/FSA
• 401(k) with company match
• Paid time off + holiday pay
• Company-paid life insurance

Responsibilities

• Engage with customers in a retail store environment.
• Approach shoppers and start friendly, professional conversations.
• Ask questions to understand customers' home comfort needs.
• Educate customers about HVAC, plumbing, tune-ups, replacements, and indoor air quality solutions.
• Generate qualified leads and schedule in-home consultations or service appointments.
• Represent the ARS brand professionally and enthusiastically.
• Work toward individual and team lead-generation goals.
• Provide a positive customer experience from the first conversation.

Qualifications

• Outgoing personality and willingness to speak with shoppers
• Retail, kiosk, Door-to-Door, or sales experience preferred (not required)
• Ability to stand and walk during shifts
• Weekend and some holiday availability
• Reliable transportation
• Clean, professional appearance representing the ARS brand
• Ability to attend weekly in-office meetings
• Employment is contingent on a background check in accordance with applicable law

American Residential Services (ARS) is the nation's largest provider of residential HVAC, plumbing, and electrical services, with more than 7,000 professionals and 45+ years of experience serving homeowners across the country.

Join a growing team where you can build your sales skills, earn commission, and develop a career in the home-services industry.

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer.

*Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum.

American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.