In-Store Customer Engagement Representative

Aksarben Heating, Air Conditioning, Plumbing; Kingston (MA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Weekly pay via direct deposit

Uncapped commission

Paid training

Career path into HVAC Sales Advisor

Flexible schedules

Job summary

ARS-Rescue Rooter in-store sales team is hiring a Customer Engagement Representative to connect with homeowners inside major home improvement retailers. This energetic role focuses on customer engagement, lead generation, and appointment setting for home comfort and energy solutions.

The position offers weekly pay, uncapped commissions, paid training, and flexible part-time or full-time schedules, with benefits for full-time staff after 31 days and clear paths to HVAC sales roles.

Qualifications

• Outgoing personality with ability to speak to shoppers and build rapport.
• Retail, kiosk, or prior sales experience preferred but not required.
• Ability to stand, walk, and stay energized during shifts.
• Weekend and some holiday availability required.
• Reliable transportation and professional appearance.
• Willingness to attend weekly in-office meetings and pass a background check.

Responsibilities

• Start friendly conversations with shoppers about home comfort and energy efficiency.
• Act as Brand Ambassador, educating customers on ARS heating and cooling services.
• Generate leads and schedule free in-home consultations.
• Enter customer information and book appointments for ARS specialists.
• Represent ARS with a professional in-store presence.
• Support in-store promotions with retail management and ARS team.

Skills

Outgoing personality

Sales experience

Customer engagement

Weekend availability

Job description

Company Name

ARS-Rescue Rooter

Overview

Pay: $20-$22 per hour + UNCAPPED commissionTypical Earnings: $25 – $35 per hour with incentivesSchedule: We offer flexible hours; weekend availability required.Location: Brockton, MAPart-time and full-time opportunities available

American Residential Services (ARS) is the nation’s largest provider of residential HVAC, plumbing, and electrical services, with more than 7,000 professionals and over 45 years of experience helping homeowners improve comfort, efficiency, and reliability in their homes.

We’re hiring In-Store Customer Engagement Representatives to work inside major home improvement retail locations. This is a sales role focused on customer engagement, lead generation, and appointment setting by introducing customers to our home comfort solutions, energy-saving upgrades, and indoor air quality services.

What We Offer:

• Weekly pay via direct deposit
• Uncapped Commission paid on top of hourly rate
• Paid training
• Career path into HVAC Sales Advisor roles
• Flexible part-time and full-time schedules

Full-time employees also receive:

• Insurance available after 31 days
• Low-cost medical (as low as $5/week)
• Dental, vision, HSA/FSA
• 401(k) with company match
• Paid time off + holiday pay
• Company-paid life insurance

Responsibilities

As a Retail Sales Associate, you will engage with homeowners while they shop and introduce them to ARS heating, cooling, and home comfort solutions. This is a high-energy sales role focused on customer engagement, lead generation, and appointment setting.

• Start friendly, face-to-face conversations with shoppers about home comfort, energy efficiency, and indoor air quality
• Act as a Brand Ambassador by educating customers on ARS heating and cooling services and home improvement solutions
• Generate leads and schedule free in-home consultations
• Enter customer information and book appointments for ARS specialists
• Represent ARS with a professional and positive in-store presence
• Support in-store promotions alongside retail management and ARS team members

Qualifications

What We’re Looking For

• Outgoing personality and willingness to speak with shoppers
• Retail, kiosk, Door-to-Door, or sales experience preferred (not required)
• Ability to stand and walk during shifts
• Weekend and some holiday availability
• Reliable transportation
• Clean, professional appearance representing the ARS brand
• Ability to attend weekly in-office meetings
• Employment is contingent on a background check in accordance with applicable law

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer.*American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.