Customer Engagement Representative

Gallagher; Raleigh (NC); Presencial; Confidential; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental and Vision Insurance

Life, Accident and Disability Coverage

401(k)

Employee Assistance & Wellness

Career growth opportunities

Tools and technology access

Descripción de la vacante

Gallagher’s eShepherd is seeking a Customer Engagement Representative to turn interest into commercial opportunities with livestock producers across the US. You’ll engage inbound and outbound leads, qualify opportunities, and demonstrate how virtual fencing can fit ranch operations.

This role suits someone who speaks cattle, grazing, and technology with a talent for building trust. You’ll join a regional Business Development team, leveraging CRM tools to manage leads, track progress, and drive

Formación

• Sales experience within a solution-selling environment.
• Knowledge of AgTech solutions and/or a farming background.
• Strong interest or knowledge in beef cattle grazing management.
• Strong communication and relationship-building skills.
• Commercial, results-focused mindset.
• Confidence working independently in a fast-paced environment.
• Experience using CRM and sales tools.
• The ability to collaborate effectively across a wider team.

Responsabilidades

• Researching, sourcing and qualifying prospective customers.
• Engaging leads through proactive conversations and follow-up.
• Understanding ranchers’ needs, challenges and commercial priorities.
• Delivering product demonstrations, representing eShepherd at events and presentations that bring eShepherd’s value to life.
• Building trusted relationships and providing solutions around customer requirements.
• Working with regional BDMs and CSR to develop and progress sales opportunities.
• Addressing customer questions and objections through the sales journey.
• Supporting negotiation and close, and ensuring a smooth transition from sales into onboarding.
• Maintaining accurate lead and opportunity information within the CRM.
• Tracking conversion, pipeline growth and revenue performance.

Conocimientos

Solution selling

AgTech knowledge

Beef cattle grazing

Communication skills

Results-oriented

Independent work

CRM experience

Team collaboration

Herramientas

CRM software

Sales tools

Descripción del empleo

eShepherd is Gallagher’s boldest venture yet, a tech-forward AgTech start-up backed by 85+ years of global innovation. We’re progress-over-perfection and unapologetically hands-on. Our team builds world-first virtual fencing technology that’s reshaping agriculture for good.

The Product

At Gallagher, we don’t just imagine the future, we build it. eShepherd is our breakthrough virtual fencing technology, enabling ranchers to monitor, move and manage cattle from anywhere. Using solar-powered, GPS-enabled neckbands, producers can create digital fence lines from their phone, transforming how land is used, reducing labour and improving environmental and animal welfare outcomes. This is innovation with real-world impact on pasture health, productivity and profitability.

The Opportunity

Find the opportunity. Start the conversation. Turn interest into action. eShepherd is growing in the US, and we’re looking for a Customer Engagement Representative who can connect with livestock producers, understand their operation and turn genuine interest in eShepherd into commercial opportunities. You’ll work across both inbound and outbound leads, researching and qualifying opportunities, speaking directly with prospective customers and demonstrating how virtual fencing could work within their operation. It’s a great fit for someone who understands agriculture, enjoys the energy of sales and knows how to build trust with ranchers and producers.

Why eShepherd?

You’ll get the pace and opportunity of a growing AgTech business with the backing and global expertise of Gallagher. This isn’t about reading from a sales script. You’ll need to understand the customer, ask the right questions and translate technology into something meaningful for their operation. You’ll work alongside our regional Business Development team to help grow eShepherd’s presence in the virtual fencing market. The role also monitors market trends and competitor activity to help inform sales approaches.

What You’ll Be Doing

You’ll help turn market interest into qualified opportunities and sales, including:

• Researching, sourcing and qualifying prospective customers.
• Engaging leads through proactive conversations and follow-up.
• Understanding ranchers’ needs, challenges and commercial priorities.
• Delivering product demonstrations, representing eShepherd at events and presentations that bring eShepherd’s value to life.
• Building trusted relationships and providing solutions around customer requirements.
• Working with regional BDMs and CSR to develop and progress sales opportunities.
• Addressing customer questions and objections through the sales journey.
• Supporting negotiation and close, and ensuring a smooth transition from sales into onboarding.
• Maintaining accurate lead and opportunity information within the CRM.
• Tracking conversion, pipeline growth and revenue performance.

What You’ll Bring

We’re looking for someone who can comfortably talk cattle, grazing and technology, while knowing how to move a commercial conversation forward.

Ideally, You’ll Bring

• Sales experience within a solution-selling environment.
• Knowledge of AgTech solutions and/or a farming background.
• Strong interest or knowledge in beef cattle grazing management.
• Strong communication and relationship-building skills.
• A commercial, results-focused mindset.
• Confidence working independently in a fast-paced environment.
• Experience using CRM and sales tools.
• The ability to collaborate effectively across a wider team.

What You’ll Get

Alongside the opportunity to join eShepherd at an exciting stage of US growth, our benefits include:

• Competitive base salary USD $80,000 to $95,000 plus up to 20% performance-based incentive.
• Medical, Dental and Vision
• Life, Accident and Disability Insurance
• 401(k)
• Employee Assistance and Wellness Programs
• Career growth opportunities as eShepherd scales globally
• The tools and technology you need to succeed
• A supportive, collaborative and practical culture