Customer Engagement Applications Engineer (FaST)

KLA; Hillsboro (OR); On-site; USD 102,000 - 173,400; Full time

Benefits offered by this job

401(k) with company matching

Tuition reimbursement program

Wellness benefits including an Employee Assistance Program

Job summary

KLA, located in Hillsboro, Oregon, is seeking a professional to enable customer success by providing high-quality measurements in semiconductor manufacturing. This role involves developing advanced models and collaborating with various teams to document results effectively.

The ideal candidate should have a Master's degree or a Bachelor's with two years of related experience. The compensation ranges from $102,000.00 to $173,400.00 annually, alongside various benefits including medical, dental, and 401(k) matching.

Qualifications

• Master's level degree or Bachelor's with 2 years of experience.
• Strong analytical skills for troubleshooting metrology issues.
• Ability to document and present technical results.

Responsibilities

• Provide high quality measurements to enable customer success.
• Develop models for optical measurements in semiconductor manufacturing.
• Collaborate with cross-functional teams including engineering and sales.

Skills

Analytical skills

Troubleshooting

Collaborative teamwork

Documenting results

Education

Master's degree

Bachelor's degree with 2 years experience

Job description

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice‑controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem‑solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description / Preferred Qualifications

• Enable customer success by providing high quality measurements and reducing measurement variability.
• Use analytical skills to troubleshoot issues based on metrology results.
• Document results and make presentations on all aspects of products.
• Develop models for advanced films and optical CD measurements in semiconductor manufacturing and development, primarily using optical spectroscopy including spectroscopic ellipsometry and spectroscopic ellipsometry.
• Assist sales and marketing staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications.
• Work collaboratively with cross‑functional organizations including engineering, service, sales and marketing within KLA and with customer engineers.
• Conduct new product introduction projects.
• Provide escalation support to onsite field service engineer; leading and coordinating remote/local troubleshooting.
• Perform experiments to characterize tool/subcomponent performance and develop recipes to model applications.
• May require 20–30% travelling and potential relocation to a different site.

Minimum Qualifications

Master's level degree and 0 years related work experience; Bachelor's level degree and related work experience of 2 years.

Compensation and Benefits

Base pay range: $102,000.00 – $173,400.00 annually. Primary location: USA–OR–Hillsboro–Beaverton. KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to medical, dental, vision, life and other voluntary benefits, 401(k) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job‑related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

Equal‑Opportunity Employer

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] or at [phone] to request accommodation.