Customer Enablement Engineer — Forward Deployed

FDE Times; Washington (District of Columbia); Hybrid; USD 110,000 - 147,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Basic life, AD&D, and disability保险

Commuter benefits

Relocation assistance

Paid time off (2 weeks at year-end)

10 paid holidays

Leave of absence program

Parental leave and back-up care

Fertility and family building benefits

401k plan

Job summary

Palantir Technologies seeks Forward Deployed Enablement Engineers to embed with customer success teams and maximize outcomes across commercial customers. You will resolve complex technical issues and develop tooling to scale enablement, working independently or with customers to debug and optimize workflows.

You will build solutions with Foundry and AIP, collaborate with product and business teams, and participate in on-call rotations to ensure service reliability and value delivery.

Qualifications

• Background in Data Science, Computer Science, Engineering or STEM or equivalent practical experience.
• Proficiency with data engineering concepts and modern programming languages.

Responsibilities

• Respond to and triage incoming support requests from internal and external teams.
• Provide guidance to customer engineers and unblock their workflows on Palantir’s platform.
• Build with Foundry and AIP to enhance enablement operations and solve novel problems.
• Collaborate with Product Development teams to tackle workflow problems and inform product improvements.
• Partner with Business teams to understand and meet customer needs.
• Participate in a 24/7 on-call rotation coordinating responses to critical incidents.
• Take ownership as the first responder and bring in experts as needed.

Skills

Python

SQL

Spark

Java

C++

TypeScript/JavaScript

Data engineering frameworks

Education

Background in Data Science, Computer Science, Engineering or STEM

Tools

Foundry

AIP

Job description

Palantir Technologies seeks Forward Deployed Enablement Engineers to embed with customer success teams and maximize outcomes across commercial customers. You will resolve complex technical issues and develop tooling to scale enablement, working independently or with customers to debug and optimize workflows.

You will build solutions with Foundry and AIP, collaborate with product and business teams, and participate in on-call rotations to ensure service reliability and value delivery.