Customer Education Specialist - Flex (US Remote)

Motorola Solutions; Northern (KY); Hybrid; USD 68,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with Company Match

Paid Holidays

Paid Time Off

Employee Stock Purchase Plan

Parental & Family Leave

Job summary

Motorola Solutions is seeking a Customer Education Specialist - Flex (US Remote) to deliver comprehensive training on Motorola Flex software and related third-party systems. The position involves on-site and remote sessions across the United States with 75%+ travel to customer sites.

You will conduct classroom and virtual trainings, manage schedules, and collaborate with the Customer Education Lead to ensure high-quality instruction.

Qualifications

• Must have a High School Diploma.
• 1+ years of experience working with Motorola Flex software.
• CJIS Security Policy background check required.

Responsibilities

• Teach agency customers/end users and staff on Motorola Flex software and services.
• Conduct on-site and remote training for Motorola Flex and designated third-party software.
• Present training using classroom methods and various media.
• Coordinate training schedules and communicate with customer contacts.

Skills

Driver's license

Education

High School Diploma

1+ years of Motorola Flex software experience

Job description

## Customer Education Specialist - Flex (US Remote)Apply: Utah, US Offsite: Virginia, US Offsite: Florida, US Offsite: Oklahoma, US Offsite: North Carolina, US Offsite: Full time: Posted Today: R69088## **Company Overview**At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.## **Department Overview**The Flex training team delivers solutions to the public safety sector. We are committed to providing technology and tools that enable customers to focus on their mission and make faster, more intelligent, safer decisions. We deploy and support products such as Computer-Aided Dispatch, Records Management Systems, Jail Management Systems, and Mobile Data Computing, among others.## Job Description**Note:** This is a remote role with **75% + of travel** to customer sites in the US. Candidates my reside anywhere in the United States. **Responsibilities of the Customer Education Specialist include but are not limited to:*** Teaching and instructing agency customers/end users and staff on the use and operating methods of complex software products and services* Conducting on-site and remote training for the Motorola Flex software and the designated third-party software* Presenting training using a variety of classroom training methods, including lectures, flip charts, online projection, etc.* Completing department-required reports within set standards* Managing communication with customer contact(s) related to the training schedule* Coordinating customer (agency) information between trainers* Operates under supervision from the Customer Education Lead* Relying on instructions and pre-established guidelines to perform the functions of the job **Qualifications:*** Must have a valid driver's license* Experience with Motorola Flex Administration preferred* This position is subject to working in high security areas governed by the US Department of Justice's \"Criminal Justice Information Services (CJIS) Security Policy\". It therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. Target Base Salary Range: $68,000 - $70,000 USD Consistent with Motorola Solutions' values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-AB1 #LI-REMOTE ## Basic Requirements* High School Diploma* 1+ years of experience working with Motorola Flex software* Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.## Travel RequirementsOver 75%## Relocation ProvidedNone## Position TypeExperienced## Referral Payment PlanYes**Our U.S. Benefits include:*** Incentive Bonus Plans* Medical, Dental, Vision benefits* 401K with Company Match* 10 Paid Holidays* Generous Paid Time Off Packages* Employee Stock Purchase Plan* Paid Parental & Family Leave* and more!***EEO Statement***Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.